A Study on Question-Order and Question-Intention Effects in Surveys of Job Satisfaction Ahn, Myung-Sik; Han, In-Soo; Oh, Hong-Seok;
The results of the response in the Self-report survey are occurred differently according to situational factors and personal characteristics. This study attempts to examine the effects of the question-order and question-intentions in surveys of job satisfaction. Four types of questionnaires were used in consideration of the difference between Whole Questions and detail Questions in question-order and the difference between job satisfaction measurement and job dissatisfaction measurement in question-intentions. This study surveyed 94 employees. As a result, the order and intention of questions could affect respondent`s answers. However, It was not statistically significant support. Also, this study suggest significant implications, limits of this study and research direction of future study.
이주현, 설문조사시 질문순서가 응답결과에 미치는 영향, 서울시립대학교, 석사학위청구논문, 2011.
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