A Study on Question-Order and Question-Intention Effects in Surveys of Job Satisfaction Ahn, Myung-Sik; Han, In-Soo; Oh, Hong-Seok;
The results of the response in the Self-report survey are occurred differently according to situational factors and personal characteristics. This study attempts to examine the effects of the question-order and question-intentions in surveys of job satisfaction. Four types of questionnaires were used in consideration of the difference between Whole Questions and detail Questions in question-order and the difference between job satisfaction measurement and job dissatisfaction measurement in question-intentions. This study surveyed 94 employees. As a result, the order and intention of questions could affect respondent's answers. However, It was not statistically significant support. Also, this study suggest significant implications, limits of this study and research direction of future study.
이주현, 설문조사시 질문순서가 응답결과에 미치는 영향, 서울시립대학교, 석사학위청구논문, 2011.
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