Advanced SearchSearch Tips
The Determinants of Organizational Cynicism of Hospital Nurses and Its Mediating Effect on the Organizational Effectiveness
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
 Title & Authors
The Determinants of Organizational Cynicism of Hospital Nurses and Its Mediating Effect on the Organizational Effectiveness
Lee, Ju-Hyun; Jeong, Ae-Suk; Seo, Youngjoon;
  PDF(new window)
The purpose of this study was to investigate the influential factors of organizational cynicism of nurses in hospitals, and to examine data contributing the effective organizational management and the organizational effectiveness. Data were collected from 320 nurses working in a hospital in 2005. A total of 295 questionnaires were analyzed by the SPSS WIN 21.0. The leadership, job interdependence, job stress, positive and negative affectivity had significant effect on the organizational cynicism of hospital nurses. Also, the organizational cynicism had significant mediating effects on job satisfaction and organization commitment, and organizational climate showed significant indirect effects on the job satisfaction and organizational commitment. In conclusion, hospital managers and nursing directors need to adopt following strategies; open communication, friendly feedback, trust among staff, co-operation between departments and intra-departments, sharing information, creating joyful organizational climate, adequate organizational supports, fair compensation, and favorable organizational culture.
Organizational Cynicism;Mediating Effect;Organizational Effectiveness;Hospital Nurses;
 Cited by
M. Ince and S. Turan, "Organizational cynicism as a factor that affects the organizational change in the process of globalization and an application in Karaman's public institutions," Journal of Economics, Finance and Administrative Sciences, Issues 37, pp.104-121, 2011.

L. Volpe, S. Mohammed, M. Hopkins, D. Shapiro, and C. Dellasega, "The negative impact of organizational cynicism on physicians and nurses," Health Care Management(Frederick). Vol.3, No.4, pp.276-288, 2014.

A. Wageeh and B. A. Kaifi, "The impact of organizational cynicism on organizational commitment: an applied study on teaching hospital in Egyp," European Journal of Business and Management, Vol.5, No.12, pp.131-147, 2013.

P. Brandes, R. Dhareadkar, and J. Dean, "Does Organizational Cynicism Matter?," Employee and Supervisor Perceptions on Work Outcomes, 36th Annual meeting of the Eastern Academy of Management, Philadelphia, OA. May 13-16, 1999.

B. English and C. Chalon, "Strengthening affective organizational commitment: The influence of fairness perceptions of management practices and underlying employee cynicism," The Health Care Manager, Vol.30, No.1, pp.29-3, 2011. crossref(new window)

R. Abraham, "Organizational cynicism: basis & consequences," Genetic, Social, and General Psychology Monographs, Vol.26, No.3, pp.269-292, 2000.

K. Laschinger and J. Finegan, "Situational and dispositional influences an nurses' workplace well-being," Nursing Research, Vol.60, No.2, pp.124-131, 2011. crossref(new window)

J. W. Dean, P. Brandes, and R. D. harwadkar, "Organizational Cynicism," Academy of Management Review, Vol.23, No.2, pp.341-352, 1998. crossref(new window)

차동옥, "조직냉소주의와 리더십, 조직공정성 및 조직유효성과의 관계. 인사관리연구," 제24권, 제4호, pp.249-276, 2004.

D. L. Kanter and P. H. Mirvis, The cynical americans. Living and working in an age of discontent and disillusion, San Francisco: Jossey-Bass, 1989.

S. J. Gustello, M. L. Rieke, K. K. Gustello, and S. W. Billings, "A study of cynicism, personality and work values," Journal of Psychology, Vol.126, pp.37-48, 1992. crossref(new window)

P. Brandes, R. Dharwadkar, and J. S. Dean, Does organizational cynicism matter: Employee and supervisor perspectives on workoutcomes, Paper presented Eastern Academy of Management Meeting, Philadelphia.Pa, 1999.

J. Pfeffer, The human equation: Building profits by putting people first, Boston, MA: Harvard Business School Press, 1998.

L. M. Anderson, "Employee cynicism: An examination using a contract violation framework," Human Relations, Vol.49, No.11, pp.1395-1418, 1996. crossref(new window)

T. S. Bateman and D. W. Organ, "Job satisfaction and the good soldier: The relationship between affect and employee citizenship," Academy of Management Journal, Vol.26, pp.587-595, 1983. crossref(new window)

L. M. Anderson and T. S. Bateman, "Cynicism in the workplace: some cause and effects," Journal of Organizational Behavior, Vol.18, pp.449-476, 1997. crossref(new window)

C. D. Zatzick and R. D. Iverson, "High-involvement management and workforce reduction: Competitive advantage or disadvantage?," Academy of Management Journal, Vol.49, No.5, pp.999-1015, 2006. crossref(new window)

D. J. Stanley, J. P. Meyer, and L. Topolnytsky, "Employee cynicism and resistance to organizational change," Journal of Business and Psychology, Vol.19, No.4, pp.429-459, 2005. crossref(new window)

J. P. Wanous, A. E. Reichers, and J. T. Austin, "Cynicism about organizational change," Group & Organization Management, Vol.25, No.2, pp.132-153, 2000. crossref(new window)

박영희, 조직냉소주의: 차원규명, 측정도구개발; 조직변인과의 관계성탐색, 서울대학교 대학원, 석사학논문, 2001.

설홍수, 지성구, "조직혁신 냉소주의의 선행요인에 대한 탐색적 연구," 대한경영학회지, 제18권, 제3호, pp.1349-1367, 2005.

W. H. Bommer and G. A. Rich, "Changing employee attitudes about change: Transformational leader behaviors'(TLBS) longitudinal effects upon employee cynicism about organizational change," Paper presented Academy of Management Meeting, Chicago, 1999.

김하얀, "서비스종사원의 조직정치지각과 조직 몰입의 영향관계-조직냉소주의 매개효과," Tourism Research, 제39권, 제3호, pp.219-240, 2014.

E. A. Locke, The nature and cause of job satisfaction, in MD Donnette(ed), Handbook of Industrial and Organizational Psychology, p.130, 1976.

J. D. Cook, H. J. Hepworth, T. D. Wall, and P. B. Warr, The experience of work, New York: Academic Press, 1981.

J. P. Meyer, D. Stanley, L. Herscovitch, and L. Topolnytsky, "Affective, Continuance and Normative Commitment to Organization: A Meta Analysis of Antecedents, Correlates, and Consequences," Journal of Vocational Behavior, Vol.6, No.1, pp.20-52, 2002.

R. Abraham, "Organizational cynicism: Basis & consequences," Genetic, Social, and General Psychology Monographs, Vol.26, No.3, pp.269-29, 2000.

R. M. Steers, "Antecedents and outcomes of organizational commitment," Administrative Science Quarterly, Vol.22, pp.46-60, 1977. crossref(new window)

H. P. Slims and A. D. Szilagyi, "Job characteristic relationships: individual and structural moderators," Organizational Behavior and Human Performance, Vol.17, pp.211-212, 1976. crossref(new window)

R. Eisenberger, R. Huntington, S. Hutchison, and D. Sowa, "Perceived organizational support," Journal of Applied Psychology, Vol.71, No.3, pp.500-507, 1986. crossref(new window)

B. M. Bass and B. J. Avolio, "The multi-factor leadership behavior: Good citizen at what cost?," Academy of Management Review, Vol.32, pp.1078-1095, 1995.

H. Churden and A. Sherman, Personal Management, South-Western Publishing Co. pp.105-120, 1997.

R. S. Billings, R. J. Klimoski, and J. A. Breaugh, "The impact of a change in technology on job characteristics: A quasi-experiment," Administrative Science Quarterly, Vol.22, pp.318-339, 1977. crossref(new window)

B. P. Niehoff and R. H. Moorman, "Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior," Academy of Management Journal, Vol.3, No.3, pp.527-556, 1993.

P. C. Rizzo, L. M. Kendall, and C. L. Hulin, "Role conflict and Ambiguity in Complex Organization," Administrative Science, Vol.15, No.1, pp.150-163, 1970. crossref(new window)

J. R. Hackman and G. R. Oldham, "Motivation through the design of work: test of a theory," Organizational Behavior and Human Performance, Vol.16, pp.250-279, 1975.

P. C. Smith, L. M. Kendall, and C. L. Hulin, The Measurement of Satisfaction in Work and Retirement, Chicago, IL : Rand McNally Co. 1969.

D. Watson, L. A. Clark, and A. Tellegen, "Development and validation of brief measures of positive and negative affect: The PANAS scales," Journal of Personality and Social Psychology, Vol.54, pp.1063-1070, 1988. crossref(new window)

서영준, 김정희, "보험심사간호사의 직무만족과 직장애착에 관한 연구," 보건행정학회지, 제11권, 제1호, pp.62-86, 2001.

오상석, 조직분위기, 임파워먼트, 조직지원인식이 조직구성원 태도에 미치는 영향에 관한 연구, 동아대학교 대학원, 석사학위논문, pp.64-70, 2009.

서영준, "병원 근무자의 직장애착에 관한 연구 : 한 인과모형의 검증을 중심으로, 보건행정학회지, 제5권, 제2호, pp.173-201, 1995.

G. Van Der Vegt, B. Emans, and E. Van De Vliert, "Team member's affective responses to patterns of intragroup interdependence and job complexity," Journal of Management, Vol.26, No.4, pp.633-655, 2000.

윤방섭, 서영준, "임파워먼트의 선행요인: 국립대 병원근로자들의 직종별 비교 연구," 한국보건행정학회지, 제15권, 제1호, pp.1-29, 2005.

L. Cooper and J. Marshall, "Organizational sources of stress: A review of the literature relating to coronary heart disease and mental ill health," Journal of Occupational Psychology, Vol.9, pp.11-28, 1976.

D. J. Stanley, J. P. Meyer, and L. Topolnytsky, "Employee cynicism and resistance to organizational change," Journal of Business and Psychology, Vol.19, No.4, pp.429-459, 2005. crossref(new window)