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Effect of communication competence on the organizational effectiveness in dental hygienists
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 Title & Authors
Effect of communication competence on the organizational effectiveness in dental hygienists
Gwon, Ah-reum; Han, Su-Jin;
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 Abstract
Objectives: The study aimed to investigate the effect of communication competence on the organizational effectiveness in dental hygienists. Methods: A self-reported questionnaire was completed by 248 dental hygienists in Seoul, Incheon, and Gyeonggido from November 1 to 30, 2014. The questionnaire consisted of general characteristics of the subjects(4 items), job characteristics(10 items), communication competence(49 items), organizational commitment(15 items), job satisfaction(16 items), and turnover intention(5 items). The instrument for communication competence and organizational commitment was done by Likert 5 points scale. Data were analyzed by t test, one way ANOVA, stepwise multiple regression test, and post-hoc Scheffe test using SPSS 18.0 program Results: The average of communication competence was 3.49(). Of the sub-factors of communication competence, interpretational competence had the highest score of 3.65() followed by self-presentation 3.50(), message conversion 3.50(), role performance 3.44(), and goal setting competence 3.28(). There were significant effects in the organizational commitment including workplace(dental clinic
 Keywords
communication competence;job satisfaction;organizational commitment;organizational effectiveness;turnover intention;
 Language
Korean
 Cited by
1.
일부 치위생(학)과 학생의 자기인식과 타인인식에 따른 의사소통능력,임선아;

한국치위생학회지, 2016. vol.16. 5, pp.733-740 crossref(new window)
2.
치위생과 학생들의 스마트폰 중독이 대인관계에 미치는 영향,이성숙;전수경;김동애;

한국치위생학회지, 2016. vol.16. 5, pp.775-782 crossref(new window)
3.
광주광역시 치과위생사의 NCS 기반 직업기초능력 우선순위 분석,홍남희;

한국치위생학회지, 2016. vol.16. 3, pp.337-346 crossref(new window)
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Priority analysis of NCS based vocational core competency of dental hygienists in Gwangju, Journal of Korean society of Dental Hygiene, 2016, 16, 3, 337  crossref(new windwow)
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Communication ability according to self-awareness and other-awareness in some dental hygiene students, Journal of Korean society of Dental Hygiene, 2016, 16, 5, 733  crossref(new windwow)
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Influence of smartphone addiction on personal relationship in dental hygiene students, Journal of Korean society of Dental Hygiene, 2016, 16, 5, 775  crossref(new windwow)
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