JOURNAL BROWSE
Search
Advanced SearchSearch Tips
The role of positive affect in virtual collaboration: a transactive memory system perspective
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
 Title & Authors
The role of positive affect in virtual collaboration: a transactive memory system perspective
Chae, Seong Wook;
  PDF(new window)
 Abstract
Creative performance has been regarded as the key to the success of an organization in recent years, and is considered essential for the survival of an organization. Organizations must find and develop creative solutions to deal with a variety of business issues. How can organizations become more creative? To develop creativity, organizations must make it easier to connect the knowledge and perspectives of its various members, who may be scattered around the world, by developing a virtual team. Drawing from the transactive memory systems (TMS), which include expertise location, credibility, and coordination, this study investigates how the positive affect of team members influences the development of creative performance during virtual collaboration where face-to-face team activities are limited. The proposed structured model was empirically tested with cross-sectional data from 322 individuals. Results indicated that the positive affect of team members was found to moderate the relationship between TMS and creativity. Through this study, we expect to provide an understanding of the mechanisms involved in developing creativity among team members in a virtual work environment.
 Keywords
Virtual team;Transactive memory systems;Creativity;Positive affect;
 Language
Korean
 Cited by
 References
1.
T. M. Amabile, S. G. Barsade, J. S. Mueller, and B. M. Staw, "Affect and Creativity at Work," Administrative Science Quarterly, Vol. 50, No. 3, pp. 367-403, 09, 2005. crossref(new window)

2.
A. Lopez-Cabrales, A. Perez-Luno, and R. V. Cabrera, "Knowledge as a mediator between HRM practices and innovative activity," Human Resource Management, Vol. 48, No. 4, pp. 485-503, 2009. crossref(new window)

3.
W. Magadley, and K. Birdi, "Innovation labs: an examination into the use of physical spaces to enhance organizational creativity," Creativity and innovation management, Vol. 18, No. 4, pp. 315-325, 2009. crossref(new window)

4.
H.-J. Rho, "A Study on the Effect of Core Competencies and Value Innovation Strategies on Business Performance in the Manufacturing Industries," Journal of the Korea Society of Computer and Information, Vol. 17, No. 4, pp. 155-161, 2012.

5.
R. Dew, and G. Hearn, "A new model of the learning process for innovation teams: Networked nominal pairs," International journal of innovation management, Vol. 13, No. 04, pp. 521-535, 2009. crossref(new window)

6.
S. W. Chae, and K. C. Lee, "Multilevel analysis approach to analyzing the effects of team diversity on team members' individual creativity and creative activities such as exploitation and exploration," Journal of the Korea Society of Computer and Information, Vol. 20, No. 11, pp. 77-88, 2015.

7.
E. F. McDonough, K. B. Kahnb, and G. Barczaka, "An investigation of the use of global, virtual, and colocated new product development teams," Journal of Product Innovation Management, Vol. 18, No. 2, pp. 110-120, 2001. crossref(new window)

8.
A. M. Townsend, S. M. DeMarie, and A. R. Hendrickson, "Virtual teams: Technology and the workplace of the future," The Academy of Management Executive, Vol. 12, No. 3, pp. 17-29, 1998.

9.
N. Zakaria, A. Amelinckx, and D. Wilemon, "Working Together Apart? Building a Knowledge-Sharing Culture for Global Virtual Teams," Creativity and innovation management, Vol. 13, No. 1, pp. 15-29, 2004. crossref(new window)

10.
T. L. Griffith, J. E. Sawyer, and M. A. Neale, "Virtualness and knowledge in teams: Managing the love triangle of organizations, individuals, and information technology," MIS Quarterly, pp. 265-287, 2003.

11.
L. A. Hambley, T. A. O'Neill, and T. J. B. Kline, "Virtual team leadership: The effects of leadership style and communication medium on team interaction styles and outcomes," Organizational Behavior and Human Decision Processes, Vol. 103, No. 1, pp. 1-20, 2007. crossref(new window)

12.
Z. Yael, A manager's guide to virtual teams: AMACOM Div American Mgmt Assn, 2011.

13.
P. Kanawattanachai, and Y. Yoo, "The impact of knowledge coordination on virtual team performance over time," Mis Quarterly, Vol. 31, No. 4, pp. 783-808, 2007.

14.
M. T. Maynard, and L. L. Gilson, "The role of shared mental model development in understanding virtual team effectiveness," Group & Organization Management, Vol. 39, No. 1, pp. 3-32, 2014. crossref(new window)

15.
P. Pinjani, and P. Palvia, "Trust and knowledge sharing in diverse global virtual teams," Information & Management, Vol. 50, No. 4, pp. 144-153, 6//, 2013. crossref(new window)

16.
S. K. Horwitz, and C. Santillan, "Knowledge sharing in global virtual team collaboration: applications of CE and thinkLets," Knowledge Management Research & Practice, Vol. 10, No. 4, pp. 342-353, 2012. crossref(new window)

17.
A. Majchrzak, A. Malhotra, and R. John, "Perceived individual collaboration know-how development through information technology-enabled contextualization: Evidence from distributed teams," Information systems research, Vol. 16, No. 1, pp. 9-27, 2005. crossref(new window)

18.
O. B. Ayoko, A. M. Konrad, and M. V. Boyle, "Online work: Managing conflict and emotions for performance in virtual teams," European Management Journal, 2011.

19.
S. J. Zaccaro, and P. Bader, "E-Leadership and the Challenges of Leading E-Teams:: Minimizing the Bad and Maximizing the Good," Organizational dynamics, Vol. 31, No. 4, pp. 377-387, 2003. crossref(new window)

20.
R. P. Bagozzi, "A field investigation of casual relations among cognitions, affect, intentions, and behaviour," Journal of Marketing Research, Vol. 19, No. 4, pp. 562-583, 1982. crossref(new window)

21.
J. P. Forgas, "Mood and judgment: The affect infusion model (AIM)," Psychology Bulletin, Vol. 117, No. 1, pp. 39-66, 1995. crossref(new window)

22.
A. Cheshin, A. Rafaeli, and N. Bos, "Anger and happiness in virtual teams: Emotional influences of text and behavior on others' affect in the absence of non-verbal cues," Organizational Behavior and Human Decision Processes, 2011. crossref(new window)

23.
Y.-H. Tsai, H.-C. Ma, C.-P. Lin, C.-K. Chiu, and S.-C. Chen, "Group social capital in virtual teaming contexts: A moderating role of positive affective tone in knowledge sharing," Technological Forecasting and Social Change, Vol. 86, pp. 13-20, 2014. crossref(new window)

24.
N.-w. Chi, Y. Y. Chung, and W. C. Tsai, "How Do Happy Leaders Enhance Team Success? The Mediating Roles of Transformational Leadership, Group Affective Tone, and Team Processes1," Journal of Applied Social Psychology, Vol. 41, No. 6, pp. 1421-1454, 2011. crossref(new window)

25.
S.-Y. Rhee, "Group emotions and group outcomes: The role of group-member interactions," Research on managing groups and teams, Vol. 10, pp. 65-95, 2007. crossref(new window)

26.
J. M. George, and E. B. King, "Potential pitfalls of affect convergence in teams: Functions and dysfunctions of group affective tone," Research on managing groups and teams, Vol. 10, pp. 97-123, 2007. crossref(new window)

27.
D. M. Wegner, "Don't fear the Cybermind," The New York Times, 2012.

28.
K. Lewis, "Measuring transactive memory systems in the field: scale development and validation," Journal of Applied Psychology, Vol. 88, No. 4, pp. 587, 2003. crossref(new window)

29.
D. M. Wegner, "Transactive memory: A contemporary analysis of the group mind," Theories of group behavior, B. Mullen and G. R. Goethals, eds., pp. 185-208, New York: Springer-Verlag, 1987.

30.
Y.-H. Li, and J.-W. Huang, "Exploitative and exploratory learning in transactive memory systems and project performance," Information & Management, Vol. 50, No. 6, pp. 304-313, 2013. crossref(new window)

31.
F. Tang, "When communication quality is trustworthy? Transactive memory systems and the mediating role of trust in software development teams," R&D Management, 2014.

32.
W. Hammedi, A. C. Riel, and Z. Sasovova, "Improving screening decision making through transactive memory systems: A field study," Journal of Product Innovation Management, Vol. 30, No. 2, pp. 316-330, 2013. crossref(new window)

33.
A. Suh, and K. Shin, "Knowledge Networks, IT Use, and Performance in Virtual Teams: A Social Network Analysis," Korean Management Review, Vol. 38, No. 1, pp. 75-103, 2009.

34.
S. L. Jarvenpaa, and D. E. Leidner, "Communication and trust in global virtual team," Organization Science, Vol. 10, No. 6, pp. 791-815, 1999. crossref(new window)

35.
G. Yilmaz, and J. Pena, "The influence of social categories and interpersonal behaviors on future intentions and attitudes to form subgroups in virtual teams," Communication Research, Vol. 41, No. 3, pp. 333-352, 2014. crossref(new window)

36.
M. Lea, and R. Spears, "Paralanguage and social perception in computer-mediated communication," Journal of Organizational Computing, 1992, pp. 321-341.

37.
J. B. Walther, "Interpersonal Effects in Computer-Mediated Interaction A Relational Perspective," Communication research, Vol. 19, No. 1, pp. 52-90, 1992. crossref(new window)

38.
T. L. Griffith, and M. A. Neale, "Information processing in traditional, hybrid, and virtual teams: From nascent knowledge to transactive memory," Research in organizational behavior, Vol. 23, pp. 379-421, 2001. crossref(new window)

39.
D. W. Liang, R. Moreland, and L. Argote, "Group versus individual training and group performance: The mediating role of transactive memory," Personality and Social Psychology Bulletin, Vol. 21, No. 4, pp. 384-393, 1995. crossref(new window)

40.
M. T. Maynard, J. E. Mathieu, T. L. Rapp, and L. L. Gilson, "Something (s) old and something (s) new: Modeling drivers of global virtual team effectiveness," Journal of Organizational Behavior, Vol. 33, No. 3, pp. 342-365, 2012. crossref(new window)

41.
J. L. Cordery, and C. Soo, "Overcoming impediments to virtual team effectiveness," Human Factors and Ergonomics in Manufacturing & Service Industries, Vol. 18, No. 5, pp. 487-500, 2008. crossref(new window)

42.
J. S.-C. Hsu, S.-P. Shih, J. C. Chiang, and J. Y.-C. Liu, "The impact of transactive memory systems on IS development teams' coordination, communication, and performance," International Journal of Project Management, Vol. 30, No. 3, pp. 329-340, 2012. crossref(new window)

43.
A. E. Akgun, J. Byrne, H. Keskin, G. S. Lynn, and S. Z. Imamoglu, "Knowledge networks in new product development projects: A transactive memory perspective," Information & Management, Vol. 42, No. 8, pp. 1105-1120, 12//, 2005. crossref(new window)

44.
S. Y. Choi, H. Lee, and Y. Yoo, "The impact of information technology and transactive memory systems on knowledge sharing, application, and team performance: a field study," MIS Quarterly, Vol. 34, No. 4, pp. 855-870, 2010.

45.
A. Taylor, and H. R. Greve, "Superman or the Fantastic Four? Knowledge Combination And Experience in Innovative Teams," Academy of Management Journal, Vol. 49, No. 4, pp. 723-740, 2006. crossref(new window)

46.
M. E. Zellmer-Bruhn, M. M. Maloney, A. D. Bhappu, and R. B. Salvador, "When and how do differences matter? An exploration of perceived similarity in teams," Organizational behavior and human decision processes, Vol. 107, No. 1, pp. 41-59, 2008. crossref(new window)

47.
T. M. Amabile, "Motivating creativity in organizations: on doing what you love and loving what you do," California Management Review, Vol. 40, No. 1, pp. 39-58, 1997. crossref(new window)

48.
S. W. Chae, Y. W. Seo, and K. C. Lee, "Effects of task complexity on individual creativity through knowledge interaction: A comparison of temporary and permanent teams," Computers in Human Behavior, Vol. 42, pp. 138-148, 2015. crossref(new window)

49.
J.-F. Coget, C. Haag, and D. E. Gibson, "Anger and fear in decision-making: The case of film directors on set," European Management Journal, Vol. 29, pp. 476-490, 2011. crossref(new window)

50.
M. R. Tagar, C. M. Federico, and E. Halperin, "The positive effect of negative emotions in protracted conflict: The case of anger," Journal of Experimental Social Psychology, Vol. 47, pp. 157-164, 2011. crossref(new window)

51.
T. E. Nygren, A. M. Isen, P. J. Taylor, and J. Dulin, "The influence of positive affect on the decision rule in risk situations: focus on outcome (and especially avoidance of loss) rather than probability," Organizational Behavior and Human Decision Processes, Vol. 66, No. 1, pp. 59-72, 1996. crossref(new window)

52.
B. E. Kahn, and A. M. Isen, "The influence of positive affect on variety seeking among safe, enjoyable products," Journal of Consumer Research, Vol. 20, No. 2, pp. 257-270, 1993. crossref(new window)

53.
G. R. Oldham, and A. Cummings, "Employee Creativity: Personal and Contextual Factors at Work," Academy of Management Journal, Vol. 39, pp. 607-634, 1996. crossref(new window)

54.
M. Baer, R. T. A. Leenders, G. R. Oldham, and A. K. Vadera, "Win or lose the battle for creativity: The power and perils of intergroup competition," Academy of Management Journal, Vol. 53, No. 4, pp. 827-845, 2010. crossref(new window)

55.
C. E. Shalley, L. L. Gilson, and T. C. Blum, "Interactive effects of growth need strength, work context, and job complexity on self-reported creative performance," Academic Management Journal, Vol. 52, No. 3, pp. 489-505, 2009. crossref(new window)

56.
J. Zhou, and J. M. George, "When Job Dissatisfaction Leads to Creativity: Encouraging the Expression of Voice," Academy of Management Journal, Vol. 44, pp. 682-696, 2001. crossref(new window)

57.
D. Watson, L. A. Clark, and A. Tellegen, "Development and validation of brief measures of positive and negative affect: The PANAS scales," Journal of Personality and Social Psychology, Vol. 54, No. 6, pp. 1063-1070, 1988. crossref(new window)

58.
R. P. Bagozzi, and Y. Yi, "On the evaluation of structural equation models," Journal of the Academy of Marketing Science, Vol. 16, No. 1, pp. 74-94, 1988. crossref(new window)

59.
C. Fornell, and F. L. Bookstein, "Two structural equation models: LISREL and PLS applied to consumer exit-voice theory," Journal of marketing research, pp. 440-452, 1982.

60.
C. M. Axtell, D. J. Holman, K. L. Unsworth, T. D. Wall, P. E. Waterson, and E. Harrington, "Shopfloor innovation: Facilitating the suggestion and implementation of ideas," Journal of Occupational and organizational Psychology, Vol. 73, No. 3, pp. 265-285, 2000. crossref(new window)

61.
O. Janssen, "Job demands, perceptions of effort- reward fairness, and innovative work behavior," Journal of Occupational and Organizational Psychology, Vol. 73, No. 3, pp. 287-302, 2000. crossref(new window)

62.
F. Coelho, and M. Augusto, "Job characteristics and the creativity of frontline service employees," Journal of Service Research, Vol. 13, No. 4, pp. 426-438, 2010. crossref(new window)

63.
M. Baer, "Putting creativity to work: The implementation of creative ideas in organizations," Academic Management Journal, Vol. 55, No. 5, pp. 1102-1119, 2012. crossref(new window)