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The Managers` Perception of Work Experience in Multicultural Family Support Centers
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  • Journal title : Family and Environment Research
  • Volume 54, Issue 3,  2016, pp.239-250
  • Publisher : The Korean Home Economics Association
  • DOI : 10.6115/fer.2016.019
 Title & Authors
The Managers` Perception of Work Experience in Multicultural Family Support Centers
Hong, Sung Hee;
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This study identifies the aspects of a managers` perceived work experience in a Multicultural Family Support Center and analyzes how work experience backgrounds are formulated. In-depth interviews were conducted with 10 managers from March to September 2015 to understand managers` work experience. Descriptions from the interviews were analyzed using phenomenological research methods. The result show that their work experience can be categorized into 73 meanings, 10 subcategories, and five themes. The five themes are `program development,` `employees assignment optimization,` `use and control network resources,` `deal with changes in needs of multicultural families,` and `supports vs. controls.` The analysis of the themes and subcategories from each theme allows us to first interpret that managers consider their significant and diversified work tasks overwhelming. Second, they find their jobs fit them and feel personally interested with a sense of duty from their work to overcome stress from heavy workloads. Third, managers put a high value on their work as a hands-on experience that is an officially authorized position from the government. Fourth, they are proud that they contribute to offering welfare services to multicultural families as members of Multicultural Family Support Centers.
manager;Multicultural Family Support Center;work experience;background of work experience;
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