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Effects of Learning Organization Building Activities in Convergence Service Companies on Organization Citizenship Behavior - Considering the Moderating effect of Perceived Organization Support -
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  • Journal title : Journal of Digital Convergence
  • Volume 13, Issue 11,  2015, pp.71-84
  • Publisher : The Society of Digital Policy and Management
  • DOI : 10.14400/JDC.2015.13.11.71
 Title & Authors
Effects of Learning Organization Building Activities in Convergence Service Companies on Organization Citizenship Behavior - Considering the Moderating effect of Perceived Organization Support -
Lee, Kang-Seok; Yang, Hae-Sool;
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 Abstract
The purpose of the research was to investigate the effects of the learning organization building activities on organization citizenship behavior(OCB) in business service companies providing the convergence service for the manufacturers and the moderating role of perceived organization support(POS) between the learning organization building activities and organization citizenship behavior. The data were collected from 327 employees of 31 business Service companies in metropolitan area by using structured questionnaires. Hierarchical regression technique was employed to analyze the collected data. The results showed that both of the seven learning organization building activities and POS had a positive effect on employees' OCB. Moreover, also found out the only one out of the seven learning organization building factors, namely 'Strategic Learning Leadership' had the moderate roles between learning organization building activities and OCB. Then, The results and implications of the study were discussed and the directions for future study were presented.
 Keywords
Business Service Industry;Convergence Service;Organization Citizenship Behavior;Perceived Organization Support;Learning Organization;
 Language
Korean
 Cited by
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The Influence of Entrepreneurial Supporting Policy and Entrepreneurship on Entrepreneurial Intention in the fusion of industries -Considering the moderating effect of the business failure burden and self-efficacy-, Journal of Digital Convergence, 2016, 14, 5, 21  crossref(new windwow)
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