Advanced SearchSearch Tips
The effects of workplace bullying on turnover intention in hospital nurses
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
  • Journal title : Journal of Digital Convergence
  • Volume 14, Issue 1,  2016, pp.241-252
  • Publisher : The Society of Digital Policy and Management
  • DOI : 10.14400/JDC.2016.14.1.241
 Title & Authors
The effects of workplace bullying on turnover intention in hospital nurses
Kim, Hyun-Jung; Park, Dahye;
  PDF(new window)
The purpose of the study is to investigate the effects of workplace bullying of turnover intention in hospital nurses. The subjects were 500 nurses in general hospitals. Data were collected by self-administered questionnaires which were gathered March 1 to 20 in 2014. and analyzed by hierarchical multiple regression. In conclusion, turnover intention shows the positive correlation with workplace bullying while indicating the negative correlation with nurses` work environment, emotional intelligence and job satisfaction. Also, the workplace bullying had a significantly positive effect on turnover intention. The nurses` work environment, emotional intelligence and job satisfaction had negative effects on turnover intention. The job satisfaction was the mediating effect on the workplace bullying in turnover intention. The results of the study showed the importance of workplace bullying, nurses` work environment, emotional intelligence and job satisfaction in explaining turnover intention of nurses. The convergence programs to prevent workplace bullying should be developed and implemented to the nursing organization.
Nurses;Bullying;Turnover;Emotional intelligence;Job satisfaction;
 Cited by
지하철 근로자의 직장 내 폭력과 정신건강과의 관련성에 대한 융복합 연구,최숙경;

디지털융복합연구, 2016. vol.14. 11, pp.379-388 crossref(new window)
간호단위별 간호근무환경이 간호사의 이직의도에 미치는 영향,이영진;서문경애;

디지털융복합연구, 2016. vol.14. 6, pp.355-362 crossref(new window)
의료기술직의 스트레스, 직무만족, 조직몰입 및 이직의도 간의 관계,양종현;

디지털융복합연구, 2016. vol.14. 7, pp.233-241 crossref(new window)
중소기업 근로자의 직무스트레스가 직무특성과 조직유효성 간의 관련성에 미치는 영향에 관한 연구,김만두;이찬호;

디지털융복합연구, 2016. vol.14. 5, pp.207-215 crossref(new window)
엘리트 골프선수들의 도핑에 대한 사고방식 및 성향에 미치는 요인,김태규;차정훈;차광석;김기현;

디지털융복합연구, 2016. vol.14. 8, pp.527-536 crossref(new window)
The Relations of Stress, Job Satisfaction, Organizational Commitment and Turnover Intention in Medical Technicians, Journal of Digital Convergence, 2016, 14, 7, 233  crossref(new windwow)
Impact of Unit-level Nurse Practice Environment on Nurse Turnover Intention, Journal of Digital Convergence, 2016, 14, 6, 355  crossref(new windwow)
Hospital Nurses Association. 2013 The analysis on the placement of hospital nursing resources and the actual condition survey report[Internet]. Seoul: Korean Hospital Nurses Association. 2014 [cited 2014 October 24]. Available from

K. O. Park, S. Y. Kim, J. K. Kim. Hospital nurses' experience of bullying in the workplace and burnout, organizational commitment, turnover intention and nursing productivity. Journal of Korean Clinical Nursing Research, Vol. 19, No. 2, pp. 169-180, 2013.

E. E. Lawler. Satisfaction and behavior. New York. McGraw-Hill, pp. 287-301. 1983.

S. R. Simons, R. B. Stark, R. F. DeMarco. A new, four-item instrument to measure workplace bullying. Research in Nursing & Health, Vol. 34, No. 2, pp. 132-140, 2011.

H. Leymann. The content and development of mobbing at work. Europe Journal of Work Organ Psychology, Vol. 5, pp. 165-184, 1996. crossref(new window)

W. Nam, J. W. Kim, Y. K. Kim, J. W. Koo, C. Y. Park. The reliability and validity of the Negative Acts Questionnaire-Revised (NAQ-R) for nurses for the assessment of workplace bullying. Korean Journal of Occupational and Environmental Medicine, Vol. 22, No. 2, pp. 129-139, 2010.

P. Lutgen-Sandvik, S. J. Tracy, J. K. Alberts. Burned by bullying in the american workplace: prevalence perception, degree and impact, Journal of Management Studies. Vol. 44, No. 6, pp. 837-862, 2007. crossref(new window)

J. Longo, R. O. Sherman. Leveling horizontal violence, Journal of Nursing Management, Vol. 38, No. 3, pp. 34-37, 2007.

M. Hutchinson, L. Wilkes, D. Jackson, M. H. Vickers. Integrating individual, work group and organizational factors: testing a multidimensional model of bullying in the nursing workplace. Journal of Nursing Management, Vol. 18, No. 2, pp. 173-181, 2010. crossref(new window)

E. M. Chipps, M. McRury. The development of an educational intervention to address workplace bullying: a pilot study, Journal for Nurses Staff Development, Vol. 28, No. 3, pp. 94-98, 2012. crossref(new window)

S. J. Stagg, D. J. Sheridan, R. A. Jones, K. G. Speroni. Workplace bullying: the effectiveness of a workplace program. Workplace Health Safety, Vol. 61, No. 8, pp. 333-338, 2013. crossref(new window)

Y. J. Lee, E. J. Lee. Conceptual development of workplace bullying: focusing on hospital nurses. Korean Society for Health Education and Promotion, Vol. 13, No. 1, pp. 57-71, 2014.

S. E. Choi, S. S. Lee, S. D. Kim. Relationships of workplace bullying to self-esteem and turnover intention among clinical nurses at small and medium-sized hospitals. Korean Journal of Occupation Health Nursing, Vol. 22, No. 4, pp. 267-274, 2013. crossref(new window)

Y. J. Lee, M. H. Lee. Effect of workplace bullying and job stress on turnover intention in hospital nurses. Korean Journal of Academic Psychiatric Mental health Nursing, Vol. 22, No. 2, pp. 77-87, 2013. crossref(new window)

J. H. Han, I. S. Yang, Y. H. Yom. An empirical study on burnout in clinical nurses: focused on bullying and negative affectivity. The Journal of Korean Nursing Administration Academic Society, Vol. 19, No. 5, pp. 578-588, 2013. crossref(new window)

J. S. Lim. A study on the relationship among employee's emotional intelligence, employee's attitude and behavior. Master dissertation, Korea University. 2004.

S. M. Park, O. I. Park, H. Moon. The effect of the emotional intelligence on the relationship between emotional labor and turnover intention of the general hospital nurses. Health and Social Welfare Review, Vol. 33, No. 3. pp. 540-564, 2013. crossref(new window)

J. O. Kwon, E. Y. Kim. Impact of unit-level nurse practice environment on nurse turnover intention in the small and medium sized hospitals. The Journal of Korean Nursing Administration Academic Society, Vol. 18, No. 4, pp. 414-423, 2012. crossref(new window)

J. H. Kim. Structural equation modeling for humor, job satisfaction, job stress and intention to turnover. Journal of Korean Nursing Administration Academic Society. Vol. 19, No. 2, pp. 265-272, 2013.

S. Einarsen, H. Hoel, G. Notelaers. Measuring exposure to bullying and harassment at work: validity, factor structure and psychometric properties of the negative acts questionnaire-revised. Work and Stress, Vol. 23, No. 10, pp. 24-44, 2009. crossref(new window)

E. T. Lake. Development of the practice environment scale of the nursing work index. Research in Nursing and Health, Vol. 25, No. 3, pp. 176-188, 2002. crossref(new window)

E. H. Cho, M. N. Choi, E. Y. Kim, I. Y. Yoo, N. J. Lee. Construct validity and reliability of the Korean version of the practice environment scale of nursing work index for Korean nurses. Journal of Korean Academy of Nursing, Vol. 41, No. 3, pp. 325-332, 2011. crossref(new window)

C. S. Wong, K. S. Law. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, Vol. 13, No. 3, pp. 243-274, 2002.

J. P. Curry, D. S. Wakefield, J. L. Price, C. W. Muller. On the causal ordering of job satisfaction and organizational commitment. Academy of Management Journal, Vol. 29, No. 4, pp. 847-858, 1986. crossref(new window)

C. W. Park. Effects of fit between leadership and organizational culture on organizational effectiveness. Ph.D. dissertation, Changwon National University. 2001.

H. S. Park. Relationship between perceived nursing care role orientation, job characteristics, and turnover among nurses. Master dissertation, Yonsei University. 2002.

S. L. Johnson, R E. Rea. Workplace bullying: concerns for nurse leaders. Journal of Nursing Administration, Vol. 39, No. 2, pp. 84-90, 2009. crossref(new window)

A. Rutherford, C. Rissel. A survey of workplace bullying in a health sector organization. Australian Health Review, Vol. 28, No. 1, pp. 65-72, 2004. crossref(new window)

D. J. Ceravolo, D. G. Schwartz, K. Foltz-Ramos. J. M, Castner. Strengthening communication to overcome lateral violence. Journal of Nursing Management. Vol. 20, No. 5, pp. 599-606, 2012. crossref(new window)