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Effective shared process and application of knowledge management (KM) in interior design service industry
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 Title & Authors
Effective shared process and application of knowledge management (KM) in interior design service industry
Choi, Seung-Pok;
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 Abstract
This paper addresses the importance of knowledge management (KM) and the relationship of that theory when applied to improving interior design organizational performance in four areas: people, processes, design products, and organizational performance. Included is the way knowledge theory manifests in three different professional settings: coaching and training, designing, and service settings. Knowledge management, although well established in interior design services, requires effort in coaching and training as motivation is a critical variable. Whereas, strategies for knowledge management vary from industry to industry given diversity in situational variables, knowledge in each professional setting can be significantly aided by capturing and storing empirical, tacit, and explicit information, providing real-time electronic storage and retrieval of information [5] and consistent with transformational theory, through opening communication channels across the full range of the organization, inspiring and motivating individuals, and aligning all members of the organization toward a common vision [8]. Professional settings discussed in this paper are:(a)an learning organization enumerated in KM; (b)designing factors for managing knowledge theory themes; and (c)service, effective, efficient, and innovative KM application that is relevant to the process of developing effective KM for interior design service organizations. Folded within each will be a discussion on KM`s impacts on visions, strategies, costs, and organizational performance. It has reiterated the impact of KM on one level might lead to synergistic impacts on another. Thus, KM has the potential to produce several interconnected impacts on people, design products, processes, and organizations.
 Keywords
Leadership;Knowledge;Interior Design Management;
 Language
English
 Cited by
1.
The New Paradigm of Management in Design Organization: The Reality of Bottom-line Effectiveness in Design Organization's Management Needs,;

International Journal of Contents, 2011. vol.7. 4, pp.90-97 crossref(new window)
2.
기업 지식의 특성이 지식획득, 이전, 활용과 경영성과에 미치는 영향,문재영;이원희;

한국콘텐츠학회논문지, 2013. vol.13. 11, pp.845-855 crossref(new window)
1.
Effect of the Attributes of Corporate Knowledge on Knowledge acquisition, Transfer, Application and Management Performance, The Journal of the Korea Contents Association, 2013, 13, 11, 845  crossref(new windwow)
2.
The New Paradigm of Management in Design Organization: The Reality of Bottom-line Effectiveness in Design Organization's Management Needs, International Journal of Contents, 2011, 7, 4, 90  crossref(new windwow)
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