Advanced SearchSearch Tips
Organizational Justice and Employee Behaviors: The Mediating Roles of Trust in CEO and Supervisor
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
 Title & Authors
Organizational Justice and Employee Behaviors: The Mediating Roles of Trust in CEO and Supervisor
Cho, Eun-Hyun; Tak, Jin-Kook;
  PDF(new window)
This study was intended to examine the mediating roles of trust in CEO and supervisor on the relationships between organizational justice and employee behaviors. Data were collected from 4,055 employees across 18 different companies in Korea. Employees were asked to answer on a self-reported questionnaire. The two dimensions of organizational justice (i.e. procedural justice and distributive justice) were used. Employee behaviors were measured using counter-productive behavior and organizational citizenship behavior. Data were analyzed using a structural equation model. The hypothesized fully mediated model better fitted the data. Relative to distributive justice, procedural justice was more strongly related to both trust in CEO and trust in supervisor. But there were no significant differences in the degree of relationships between the two dimensions of trust and the two types of employee behaviors. These results showed that procedural justice is more important in enhancing trust in leader.
Organizational justice;procedural justice;distributive justice;trust;organizational citizenship behavior;counter-productive behavior;
 Cited by
조직공정성이 고객지향성에 미치는 영향 -호텔기업의 고용형태를 조절효과로-,권나경;이상재;김혜린;

한국콘텐츠학회논문지, 2014. vol.14. 10, pp.237-246 crossref(new window)
권석균 (2000). 부하의 상급자 신뢰에 상급자의 행동통성과 능력, 사회적 유사성 및 교환관계 특성이 미치는 영향, <경영학연구>, 29, 189-218

도윤경 (2001). 조직공정성이 조직유효성에 미치는 영향에 있어서의 상사에 대한 신뢰의 매개효과 연구, <인적자원개발연구>, 3, 87-111

이상갑 (2007). <경영자에 대한 신뢰의 형성요인과 종업원 태도 및 행동과의 관계>, 서강대학교 대학원 박사학위 논문

서용원 (1992). 수행평가상황에서 도구적 및 비도구적 발언 기회가 절차정의 지각에 미치는 영향, <한국심리학회 1992년도 학술발표논문집>, 365-375

서용원 (2002). 공정성 지각과 리더 행동간의 관계: 분배공정 리더십과 절차공정 리더십의 차별 효과, <한국심리학회지: 산업 및 조직>, 15, 113-132

한광현 (2006). 조직공정성과 신뢰 및 반생산적 과업행동의 관련성에 대한 연구, <대한경영학회지>, 19, 679-702

Adams, J. S. (1963). Inequity in social exchange, In Advances in Experimeniol Social Psychology, L. Berkowitz(ed.), 2, 267-299, Academic Press, New York

Albrecht, S. L. (2002). Perceptions of integrity, competence and trust in senior management as determinants of cynicism toward change, Public Administmtion and Managcment: An Inieractive Journal, 7, 320-343

Alexander, S. and Ruderman, M. (1987). The role of procedural and distributive justice in organizational behavior, Social Justice Research, 1, 177-198 crossref(new window)

Aquino, K., Lewis, M. U. and Bradfield, M. (1999). Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test, Journal of Organizational Behavior, 20, 1073-1091 crossref(new window)

Aryee, S., Budhwar, P. S. and Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model, Journal of Organizational Behavior, 23, 267-285 crossref(new window)

Ball, G. A., Trevino, L. K. and Sims, H. P. (1994). Just and unjust punishment: Influences on subordinate performance and citizenship, Academy of Management Journal, 37, 299-322 crossref(new window)

Barney, J. B. and Hansen, M. H. (1994). Trustworthiness as a source of competitive advantage, Strategic Management Journal. 15, 175-190 crossref(new window)

Bentler, P. M. (1990). Comparative fit indexes in structural models, Psychological Bulletin, 107, 238-246 crossref(new window)

Bentler, P. M. (1992). On the fit of models to covariances and methodology to the Bulletin, Psychological Bulletin, 112, 400-404 crossref(new window)

Bentler, P. M. and Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures, Psychological Bulletin, 88, 588-606 crossref(new window)

Bies, R. J. and Moag, J. F. (1986). Interactional justice: Communication criteria of fairness, In Research on negotiations on organizations, R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), 1, 43-55, CT: JAI Press, Greenwich

Blau, P. M. (1964). Exchange and Power in Social Life, Wiley, New York

Browne, M. W. and Cudeck, R. (1993). Alternative Ways of Assessing Model Fit. In K. A. Bollen and Long, J. S.(Eds), Testing Structural Equation Models, NewBury Park, CA: Sage, 445-455

Cook, J. and Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need fulfillment, Journal of Occupational Psychology, 53, 39-52 crossref(new window)

Cropanzano, R. and Greenberg, J. (1997). Progress in organizational justice: Tunneling through the maze, In C. Cooper & I. Robertson (Eds.), International review of industrial and oranizational psychology, 317-372, Wiley, New York

Diffie-Couch, P. (1984). Building a Feeling of Trust in the Company, Supervisory Trust, 29, 31-36

Doney, P. M., Cannon, J. P. and Mullen, M. R. (1998). Understanding the influence of national culture on the development of trust, Academy of Management Review, 23, 601-620 crossref(new window)

Folger, R. and Cropanzano, R. (1998). Organizational Justice and Human Resource Management, Sage Publications, California

Folger, R. and Greenberg, J. (1985). Procedural justice: An interpretive analysis of preraonnel systems. In M. Kendrith, & G. R. Ferris (Eds.), Research in personnel and human resource management, 3, 141-184, CT: JAI Press, Greenwith

Folger, R. and Konovsky, M. A. (1989). Effects of procedural and distributive justice on reactions to pay raise decisions, Academy of Management Journal, 32, 115-130 crossref(new window)

Fox, A. (1974). Beyond Contract: Work, Power, and Trust Relations, Faber and Faber, London

Greenberg, J. (1987). A taxonomy of organizational justice theories, Academy of Management Review, 12, 9-22 crossref(new window)

Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow, Journal of Management, 16, 399-432 crossref(new window)

Greenberg, J. (1994). Using socially fair treatment to promote acceptance of a work site smoking ban, Journal of Applied Psycholpgy, 79, 288-297 crossref(new window)

Jones, G. R. and George, J. M. (1998). The experience and evolution of trust: Implication for cooperation and teamwork, Academy of Management Review, 23, 531-546 crossref(new window)

Kanter, R. M. (1977). Men and Women of the Corporation, Basic Book, New York

Konovsky, M. A. and Pugh, S. D. (1994). Citizenship behavior and social exchange, Academy of Management Journal, 37, 656-669 crossref(new window)

Leventhal, G. S. (1980). What should be done with equity theory? In R. J. Greenberg, M. S. Greenberg, & R. H. Willis (Eds.), Socail exchange: Advances in theory and research, 27-55, Plenum Press, New York

Lind, E. A. and Tyler, T. R. (1988). The Social Psychology of Procedural Justice, Plenum, New York

Mayer, R. C, Davis, J. H. and Schoorman, F. D. (1995). An integrative model of organizational trust, Academy of Management Review, 20, 709-734 crossref(new window)

McFarlin, D. B. and Sweeney, P. D. (1992). Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes, Academy of Management Journal, 35, 626-637 crossref(new window)

McKnight, D. H., Cummings, L. L. and Chervany, N. L. (1998). Initial trust formation in new organizational relationships, Academy of Management Review, 23, 473-490 crossref(new window)

Mustaine, E. E. and Tewksbury, R. (2002). Workplace theft: An analysis of student-employee offenders and job attributes, American Journal of Criminal Justice, 27, 111-127 crossref(new window)

Niehoff, P. B. and Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior, Academy of Management Journal, 36, 527-556 crossref(new window)

Organ, D. W. (1988). The motivational basis of organizational citizenship behavior, in B. M. Staw, & L. L. Cummings (eds.), Research in Organizational Behavioral, 12, 43-72

Sweeney, P. D. and McFarlin, D. B. (1993). Workers' evaluations of the 'ends' and the 'means': An examination of four models of distributive and procedural justice, Organizational Behavior and Human Decision Processes, 55, 23-40 crossref(new window)

Thibaut, J. and Walater, L. (1975). Procedural Justice: A Psychological Analysis, Lawrence Erlbaum, New Jersey

Tucker, L. R. and Lewis, C (1973). A reliability coefficient for maximum likelihood factor analysis, Psychometrika, 38, 1-10 crossref(new window)

Tyler, T. R. (1986). When does prcedural justice matter in organizational settings? In R. J. Lewicki (Ed.), Research on negotiation in organizations, 7-24, CT: JAI Press, Greenwich

Tyler, T. R. and Degoey, P. (1996). Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions, In R. M. Kramer, & T. R. Tyler. (Eds.), Trust in organizations: Frontiers of theory and research, 331-356, Sage Publications

Zucker, L. (1986). Production of trust: Institutional sources of economic structure, Research in Organizational Behavior, 8, 53-111