Advanced SearchSearch Tips
The Relationships among Job Stressors, Job Satisfaction and Organizational Commitment of Police Officials-Focusing on Moderating Effects of Social Support
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
  • Journal title : Fire Science and Engineering
  • Volume 28, Issue 6,  2014, pp.99-107
  • Publisher : Korea Institute of Fire Science and Engineering
  • DOI : 10.7731/KIFSE.2014.28.6.099
 Title & Authors
The Relationships among Job Stressors, Job Satisfaction and Organizational Commitment of Police Officials-Focusing on Moderating Effects of Social Support
Bae, Jeom-Mo;
  PDF(new window)
Author analyzed the relationship among job stressors, job satisfaction, and organizational commitment of police officials. And the Author analyzed the moderating effect of social support on the relationship between job stressors, job satisfaction, and organizational commitment. First, I found that job stressors associated with characteristics of the job or the organization affect job satisfaction and organizational commitment. Job stressors significantly affecting job satisfaction were found to be perceived uncontrol and role ambiguity. Second, the job satisfaction's impact on organizational commitment in the impact relationship was significantly very large. Third, despite the role overload, the group with a high social support had a high job satisfaction. In addition, if there is high level of social support, job satisfaction could significantly increase organizational commitment.
Police officials;Job stressors;Job satisfaction;Organizational commitment;Moderating effect;
 Cited by
Individual and organizational consequences of employee-determined flexibility in shift schedules of police patrols, Police Practice and Research, 2017, 1477-271X, 1  crossref(new windwow)
T. A. Beehr and J. A. Jr. Drexler, "Social Support, Autonomy, and Hierarchical Level as Moderators of the Role Characteristics-outcome Relationship", Journal of Organizational Behavior, Vol. 7, No. 3, pp. 207-214 (1986). crossref(new window)

F. Luthans, Organizational Behavior, international edition (6th ed.), McGraw-Hill Book Co., Singapore (1992).

E. A. Locke, "The Nature and Causes of Job Satisfaction" in M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (1297-1349). Rand McNally, Chicago (1976).

C. Anton, "The Impact of Role Stress on Workers' behavior through Job Satisfaction and Organizational Commitment", International Journal of Psychology, Vol. 44, No. 3, pp. 187-194 (2009). crossref(new window)

S. P. Robbins and T. A. Judge, "Organizational Behavior", Pearson International Edition (13th edit), Pearson Prentice hall, New Jersey, p. 672 (2009).

Y. K. Kim and K. W. Ji, "A Study on Improving the System of Police Pay Reflecting Police Job Characteristics", Korean Journal of Public Administration, Vol. 48, No. 1, pp. 140-170 (2010).

D. E. Parker and T. A. Decotis, "Organizational Determinants of Job Stress", Organizational Behavior & Human Performance, 32 (1983).

P. Ulleberg, "Job Stress, Social Support, Job Satisfaction and Absenteeism among Offshore Oil Personnel", Work & Stress: An International Journal of Work, Health & Organisations, Vol. 11, No. 3 (1997).

B. J. Babin and J. S. Boles, "Employee behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women", Journal of Marketing, Vol. 62, pp. 77-91 (1998). crossref(new window)

H. M. Yoon, "The Role of Job Stress, Personality Characteristics, and Coping Behavior in the Prediction of Job Satisfaction and Turnover among Social Workers", Korean Journal of Social Welfare, Vol. 28, pp. 251-280 (1991).

E. S. Kang and M. J. Kim, "A Study on Occupational Stress, Change of Occupation and Job Satisfaction Exposed to Child Protection Service Workers", Korean Journal of Family Welfare, Vol. 11, No. 2 (2006).

J. Draper, D. Halliday, S. Jowett, I. Norman, R. Watson, J. Wilson-Bennett, C. Normand and K. O'Brien, "NHS Cadet Schemes: Student Experience, Commitment, Job Satisfaction and Job Stress", Nurse Education Today, Vol. 24, No. 3, pp. 219-228 (2004). crossref(new window)

O. Michael, D. Court and P. Petal, "Job Stress and Organizational Commitment among Mentoring Coordinators", International Journal of Educational Management, Vol. 23, No. 3, pp. 266-288 (2009).

L. W. Hunter and S. M. B. Thatcher, "Feeling the Heat: Effects of Stress, Commitment, and Job Experience on Job Performance", The Academy of Management Journal, Vol. 50, No. 4, pp. 953-968 (2007). crossref(new window)

S. E. Jackson and R. S. Schuler, "A Meta-analysis and Conceptual Critique of Research on Role Ambiguity and Role Conflict in Work Settings", Organizational Behavior and Human Decision Process, Vol. 36, pp. 16-78 (1985). crossref(new window)

W. H. Mobley, "Intermediate Linkages in the Relationship between Job Satisfaction and Employee Turnover", Journal of Applied Psychology, Vol. 62, pp. 237-240 (1977). crossref(new window)

W. H. Mobley, R. W. Griffeth, H. H. Hand and B. M. Meglino, "Review and Conceptual Analysis of the Employee Turnover Process", Psychological Bulletin, Vol. 86, pp. 493-522 (1979). crossref(new window)

P. W. Hom and R. W. Griffeth, Employee turnover, OH: South-Western, Cincinnati (1995).

R. D. Hackett and R. M. Guion, "A Reevaluation of the Absenteeism-job Satisfaction Relationship", Organizational Behavior and Human Decision Processes, Vol. 35, pp. 340-381 (1985). crossref(new window)

J. E. Mathieu and D. M. Zajac, "A Review and Metaanalysis of the Antecedents, Correlates, and Consequences of Organizational Commitment", Psychological Bulletin, Vol. 108, pp. 171-194 (1990). crossref(new window)

H. I. Chang, The Effects of Job Satisfaction on Organizational Commitment and Organizational Citizenship Behavior, Doctor's thesis at Graduate School of Busan National University (2002).

H. N. Phang and S.W. Kim, "Structural Relationship and Determinants of Job Satisfaction and Organizational Commitment", Korean Journal of Sociology, Vol. 43, No. 1, pp. 56-88 (2009).

K. Y. Lu, L. C. Chang and H. L. Wu, "Relationships between Professional Commitment, Job Satisfaction, and Work Stress in Public Health Nurses in Taiwan", Journal of Professional Nursing, Vol. 23, No. 2, pp. 110-116 (2007). crossref(new window)

O. L. Siu and C. L. Cooper, "A Study of Occupational Stress, Job Satisfaction and Quitting Intention in Hong Kong Firms: The Role of Locus of Control and Organizational Commitment", Stress Medicine, Vol. 14, No. 1, pp. 55-66 (1998). crossref(new window)

A. H. Feinstein and D. Vondrasek, "A Study of Relationships between Job Satisfaction and Organizational Commitment among Restaurant Employees", Journal of Hospitality, Tourism, and Leisure Science, available at: (2001).

Y. J. Moon, "The Study on the Factors Affecting Social Workers' Organizational Commitment", Journal of Korean Social Welfare Administration, Vol. 9, No. 1, pp. 53-80 (2007).

W. Y. Park, "A Study on the Channel through which the Job Satisfaction Affects the Job Commitment and the Organizational Commitment", Master's Thesis at Kyung Hee University (2002).

D. J. Terry, M. Nielsen and L. Perchard, "Effects of Work Stress on Psychological Well-being and Job Satisfaction: The Stress-buffering Role of Social Support", Australian Journal of Psychology, Vol. 45, No. 3, pp. 168-175 (1993). crossref(new window)

H. Kim and M. Stoner, "Burnout and Turnover Intention among Social Workers: Effects of Role Stress, Job Autonomy and Social Support", Administration in Social Work, Vol. 32, No. 3, pp. 5-25 (2008).

J. W. Park, A Study to Development a Scale of Social Support, Doctor's Thesis at Graduate School of Yonsei University (1985).

A. H. Brayfield and H. F. Rothe, "An Index of Job Satisfaction", Journal of Applied Psychology, Vol. 35, pp. 307-311 (1951). crossref(new window)

J. P. Meyer, D. J. Stanley, L. Herscovitch and L. Topolnytsky, "Affective, Continuance and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences", Journal of Vocational Behavior, Vol. 61, pp. 20-52 (2002). crossref(new window)

B. R. Bae, Structural Equation Modeling with AMOS7- Principles and Practices, Seoul : Cheongram, pp. 189-193 (2007).

E. G. Lambert and E. A. Paoline, "The Influence of Individual, Job, and Organizational Characteristics on Correctional Staff Job Stress, Job Satisfaction, and Organizational Commitment", Criminal Justice Review, Vol. 33, No. 4, pp. 541-564 (2008). crossref(new window)