Publisher : The Korean Institute of Information and Commucation Engineering
DOI : 10.6109/jkiice.2016.20.6.1096
Title & Authors
The Impact Perceived Risk on User's Trust and Continuance Intention in Mobile Payment Systems Choi, Hun; Choi, Yoo-jung;
Various services have been provided due to the recent development of IT technology and widespread usage of smartphones. In recent years, Fintech service that provides financial services through mobile devices has been the trending issue. However, mobile payment services haven't been widely used. The risk factors that appear when users seek to utilize a service, in particular, is one of the biggest hinderance in the expansion of mobile payment services. The failure of gaining the trust of the consumers appear to be the continuing hinderance factor. Therefore this study is to analyse the impact of perceived risk factors on trust and continuance intention of mobile payment services. For the research purpose, we conducted survey and the research results show that most of perceived risk factors have influence on trust and continuance intention except on the impact of perceived financial risk on trust.
Mobile Payment systems;Perceived risk;Trust;Continuance intention;
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