Aabo, S. (2009). Libraries and return on investment (ROI): A meta-analysis. New Library World, 110(7/8), 311-324.
Aabo, S., & Audunson, R. (2002). Rational choice and valuation of public libraries: Can economic models for evaluating non-market goods be applied to public libraries? Journal of Librarianship and Information Science, 34(1), 5-15.
About.com Economics (2011). Definition of market. Retrieved from http://economics.about.com/cs/economicsglossary/g/market.htm.
American Library Association Office for Library Advocacy (2008). Library advocate's handbook. 3rd Ed. Chicago, IL: American Library Association.
Carnegie Mellon Center for Economic Development (2006). Carnegie Library of Pittsburgh Community Impact and Benefits. Retrieved from http://www.clpgh.org/about/economicimpact/CLPCommunityImpactFinalReport.pdf
Cook, C., & Heath, F. (2001). Users' perceptions of library service quality: A LibQUAL+ qualitative study. Library Trends, 49(4), 548-584.
Cook, C., Heath, F., & Thompson, B. (2002). LibQUAL+TM: One instrument in the new measures toolbox. Journal of Library Administration, 35(4), 41-46.
Debono, B. (2002). Assessing the social impact of public libraries: What the literature is saying. Australasian Public Libraries and Information Services, 15(2), 80-95.
Fiol, Luis J., Miguel A. Moliner Tena, & Javier Sanchez Garcia (2011). Multidimensional perspective of perceived value in industrial clusters. Journal of Business & Industrial Marketing, 26(2), 132-145.
Grieves, M. (1998). The impact of information use on decision making: Studies in five sectors -instruction, summary and conclusions. Library Management, 19(2), 78-85.
Investersworld.com (2011). Market. Retrieved from http://www.investorwords.com/2962/market.html.
Kendrick, T. (2006). Developing strategic marketing plans that really work: A toolkit for public libraries. London, UK: Facet Publishing.
Khalifa, A. S. (2004). Customer value: A review of recent literature and an integrative configuration. Management Decision, 42(5), 645-666.
Kim, G. Y. (2008). Discussions on the theoretical background for librarianship as a profession. Journal of the Korean Society for Library and Information Science, 42(1), 313-333.
Kim, G. Y. (2011). A critical review of valuation studies to identify frameworks in library services. Library & Information Science Research, 33(2), 112-119.
Kim, G. Y., & Yu, S. Y. (2011). An exploratory study to develop an alternative model of public library management using the Institute of Museum and Library Services' Public Library Statistics. Library Quarterly, 81(4), 359-382.
Kotler, P., & Armstrong, G. (2008). Principles of marketing. 12th Ed. Upper Saddle River, NJ: Perason Education.
Mankiw, N. G. (2008). Principles of economics. 5th Ed. Mason, OH: South-Western Cengage Learning.
Lindgreen, A., & Wynstra F. (2005). Values in business markets: What do we know? Where are we going? Industrial Marketing Management, 34(7), 732-748.
McKnight, S. (2006). Customers value research. In management, marketing and promotion of library services based on statistics, analyses, and evaluation (IFLA Publications 120/121), edited by Trine Kolderup Flaten. Munchen, Germany: K.G.Saur Verlag GmbH.
Orr, R. H. (1973). Measuring the goodness of library services: A general framework for considering quantitative measures. Journal of Documentation, 29(3), 315-332.
Pickett, J. P. (Executive Editor) (2006). The American Heritage Dictionary of the English Language. 4th Ed. Boston, MA: Houghton Mifflin Company.
Poter, M. (1998). Competitive strategy: Techniques for analyzing industries and competitors. New York, NY: The Free Press.
Rowley, J. (2006). Information marketing. 2nd Ed. Hants, UK: Ashgate Publishing Limited.
Rutherford, D. (1992). Dictionary of economics. London, UK: Routledge.
Sanchez-Fernandez, Requel, & angeles M. Iniesta-Bonillo (2007). The concept of perceived value: A systematic review of the research. Marketing Theory, 7(4), 427-451.
Sanchez-Fernandez, Requel, Angeles M. Iniesta-Bonillo, & Morris B. Holbrook (2009). The conceptualisation and measurement of consumer value in services. International Journal of Market Research, 51(1), 93-113.
Smith, J. B., & Colgate, M. (2007). Customer value creation: A practical framework. Journal of Marketing Theory and Practice, 15(1), 7-23.
Varheim, A. (2007). Social capital and public libraries: The need for research. Library & Information Science Research, 29(3), 416-428.
Woodruff, R. B. (1997). Customer value: The next source for competitive advantage. Journal of the Academy of Marketing Science, 25(2), 139-153.
Woodward, J. (2005). Creating the Customer-driven library: Building on the bookstore model. Chicago, IL: American Library Association.
Wymer Jr, W., Knowles, P., & Gomes, R. (2006). Nonprofit marketing: Marketing management for charitable and nongovernmental organizations. Thousand Oaks, CA: Sage Publications, Inc.
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3): 2-22.