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A Study on Mapping Users' Topic Interest for Question Routing for Community-based Q&A Service
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 Title & Authors
A Study on Mapping Users' Topic Interest for Question Routing for Community-based Q&A Service
Park, Jong Do;
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 Abstract
The main goal of this study is to investigate how to route a question to some relevant users who have interest in the topic of the question based on users' topic interest. In order to assess users' topic interest, archived question-answer pairs in the community were used to identify latent topics in the chosen categories using LDA. Then, these topic models were used to identify users' topic interest. Furthermore, the topics of newly submitted questions were analyzed using the topic models in order to recommend relevant answerers to the question. This study introduces the process of topic modeling to investigate relevant users based on their topic interest.
 Keywords
community-based Q&A;social Q&A;question routing;question triage;topic model;LDA (Latent Dirichlet Allocation);
 Language
Korean
 Cited by
1.
사용자 리뷰를 통한 소셜커머스와 오픈마켓의 이용경험 비교분석,채승훈;임재익;강주영;

지능정보연구 , 2015. vol.21. 4, pp.53-77 crossref(new window)
1.
A Comparative Analysis of Social Commerce and Open Market Using User Reviews in Korean Mobile Commerce, Journal of Intelligence and Information Systems, 2015, 21, 4, 53  crossref(new windwow)
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