JOURNAL BROWSE
Search
Advanced SearchSearch Tips
Literature Review of Queston Taxonomy for Developing User-participatory Reference Service
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
 Title & Authors
Literature Review of Queston Taxonomy for Developing User-participatory Reference Service
Park, Jong-Do;
  PDF(new window)
 Abstract
Question taxonomy is one of main approaches to understand the questioner`s information need so that we can assign relevant answerers to the question submitted by the user. The goal of this study is to investigate question taxonomy of question and answering services, which are available online and in libraries and understand the characteristics of question answering services by type. In order to achieve the goal, this study examines the types of questions appeared in literature, specifically focusing on social reference, question answering systems, and reference services, and then provides a summary of question taxonomy found in question answering services.
 Keywords
Question Taxonomy;Social Reference;Question Answering System;
 Language
Korean
 Cited by
 References
1.
유재옥. 2000. 대학도서관의 웹기반 전자참고정보 서비스에 관한 연구. 정보관리학회지, 17(4): 171-186.(Yoo, Jae-Ok. 2000. "A Study on Web-Based Electronic Reference Services of Academic Libraries." Journal of the Korean Society for Information Management, 17(4): 171-186.)

2.
이명희. 2009. 교육학분야 전문도서관에서 제공되는 디지털참고정보서비스에 관한 연구. 한국비블리아학회지, 20(4): 51-65.(Lee, Myeong-Hee. 2009. "A Study on Digital Reference Services in an Educational Research Library: Focusing on Types of Questions among Subareas of Education." Journal of the Korean Biblia Society For Library and Information Science, 20(4): 51-65.)

3.
이병기. 2010. 교육목표분류학에 의한 정보활용과정모형의 재구조화에 관한 연구. 한국도서관․정보학회지, 41(2): 107-126.(Lee, Byeong-Ki. 2010. "Study on the Restructure of Information Literacy Process Based on Taxonomy Educational Objectives." Journal of Korean Library and Information Science Society, 41(2): 107-126.)

4.
장혜란, 이경숙. 2014. 협동 디지털참고서비스의 질문 분석. 정보관리학회지, 31(4): 7-28.(Chang, Hye Rhan and Yi, Kyung Suk. 2014. "Question Analysis of the Collaborative Digital Reference Service at the National Library of Korea." Journal of the Korean Society for Information Management, 31(4): 7-28.)

5.
하재홍. 2010. 소크라테스식(문답식) 교수법. 이화여자대학교 법학논집, 14(4): 281-307.(Ha, Jai-Hong. 2010. "On Socratic Method." Ehwa Law Journal, 14(4): 281-307.)

6.
Airasian, P. et al. 2001. A Taxonomy for Learning, Teaching, and Assessing: A Revision of Bloom's Taxonomy of Educational Objectives. London: Pearson.

7.
Arnold, J. and Kaske, N. 2005. "Evaluating the Quality of a Chat Service." Portal: Libraries and the Academy, 5(2): 177-193.

8.
Fagan, J. and Desai, C. 2003. "Site Search and Instant Messaging Reference: A Comparative Study." Internet Reference Services Quarterly, 8(1/2): 167-182. crossref(new window)

9.
Gazan, R. 2011. "Social Q&A." Journal of the American Society for Information Science and Technology, 62(12): 2301-2312. crossref(new window)

10.
Harper, F. et al. 2008. "Predictors of Answer Quality in Online Q&A Sites." In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1-10.

11.
Harper, F. et al. 2010. "Question Types in Social Q&A Sites." First Monday, 15(7): 1.

12.
Ignatova, K. et al. 2009. "Annotating Question Types in Social Q&A Sites." In Proceedings of the Tagungsband des GSCL Symposiums Sprachtechnologie and eHumanities, 1-6.

13.
Katz, W. 1987. Introduction to Reference Work. New York: McGraw-Hill.

14.
Kim, S., Oh, J. and Oh, S. 2007. "Best-Answer Selection Criteria in a Social Q&A Site from the User-Oriented Relevance Perspective." In Proceedings of the American Society for Information Science and Technology, 44(1): 1-15.

15.
Kwon, N. 2007. "Public Library Patrons' Use of Collaborative Chat Reference Service: The Effectiveness of Question Answering by Question Type." Library and Information Science Research, 29: 70-91. crossref(new window)

16.
Nam, K., Ackerman, M. and Adamic, L. A. 2009. "Questions in, Knowledge in? A Study of Naver's Question Answering Community." In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1-10.

17.
Patterson, R. 2001. "Live Virtual Reference: More Work and More Opportunity." Reference Services Review, 29(3): 204-209. crossref(new window)

18.
Pomerantz, J. 2005. "A Linguistic Analysis of Question Taxonomies." Journal of the American Society for Information Science & Technology, 56(7): 715-728. crossref(new window)

19.
Rawson, J. et al. 2013. "Virtual Reference at a Global University: An Analysis of Patron and Question Type." Journal of Library & Information Services in Distance Learning, 7(1/2): 93-97. crossref(new window)

20.
Ryan, S. M. 2008. "Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk." Journal of Academic Librarianship, 34(5): 389-399. crossref(new window)

21.
Sears, J. 2001. "Chat Reference Service: An Analysis of One Semester's Data." Issues in Science and Technology Librarianship, 32: 200-206.

22.
Shachaf, P. 2010. "Social Reference: Toward a Unifying Theory." Library & Information Science Research, 32(1): 66-76. crossref(new window)

23.
Shah, C. and Kitzie, V. 2012. "Social Q&A and Virtual Reference-Comparing Apples and Oranges with the Help of Experts and Users." Journal of the American Society for Information Science and Technology, 63(10): 2020-2036. crossref(new window)

24.
Taylor, R. 1968. "Question-Negotiation and Information Seeking in Libraries." College & Research Libraries, 29(3): 178-194. crossref(new window)

25.
Voorhees, E. and Tice, D. 2000. "Overview of the TREC-9 Question Answering Track." In Proceedings of the Ninth Text Retrieval Conference, 1-9.

26.
Ward, D. 2011. "Expanding the Reference Vocabulary: A Methodology for Applying Bloom's Taxonomy to Increase Instruction in the Reference Interview." Reference Services Review, 39(1): 167-180. crossref(new window)

27.
Zhang, Y. and Deng, S. 2014. "Social Question and Answer Services Versus Library Virtual Reference: Evaluation and Comparison from the Users' Perspective." Information Research: An International Electronic Journal, 19(4): 1-16.