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User Experience Measurement for Senior Friendly Product
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 Title & Authors
User Experience Measurement for Senior Friendly Product
Jung, Kwang Tae; Chun, Keyoung Jin; Won, Byeong Hee;
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Objective: This study introduces user experience measurement and its application for senior friendly products. Background: Measuring user experience for senior friendly product is very important for its design, but the measurement is not easy. Method: This study was focused on case studies for user experience measurement and its application for senior friendly product. Mobile patient lift and four wheeled walker that assist the old`s mobility were studied. User experience was measured through interview and observation method. Result: From measuring the user experience, some usability issues were identified for the products. A method to apply QFD(quality function deployment) in design process was proposed. A design prototype was also developed considering user experience. Conclusion: User experience measurement for senior friendly products is key process for user centered design. Application: The method and result of this study can be applied to user experience measurement and design of senior friendly product.
User experience;Mobile patient lift;Four wheeled walker;QFD;Design prototype;
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