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Review of ISO Standards on Human-System Interaction Published during 2008-2013
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 Title & Authors
Review of ISO Standards on Human-System Interaction Published during 2008-2013
Lee, Dhong Ha;
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Objective: The aim of this study is to give ergonomists the brief summary of the recently published ISO standards on human-system interaction and tips for application of the standards. Background: Standard developers did hard work on developing a standard in a concise manner. But most of standards are often bulky in volume. Readers of the standards are difficult to catch key points from the voluminous contents of standards and intermingle among them. Method: Focused on newly developed display/control technology, this study reviewed the 14 ISO standards on human-system interaction published during 2008-2013 and summarized key points from them. Results: Schematic diagrams and tables concisely illustrated the processes, procedures, dimensions, or best practices recommended by the standards concerning conception, design, and usability testing for consumer products. Conclusion: The standards provided the minimum level of requirements on design and evaluation on the physical input devices, electronic displays, and control interfaces based on the current state of technology. But the minimum requirements specified in the standards nowadays become mandatory ergonomic requirements in global trade world. Application: Ergonomists can take a quick and broad view on international standardization activities on newly developed display/control technology from this summary study.
ISO;TC 159;Standards;Ergonomics;Usability;Display;Control;Tactile;Haptics;SED;OLED;Autostereoscopic display;
 Cited by
ISO 9241-307:2008 Ergonomics of human-system interaction-Part 307: Analysis and compliance test methods for electronic visual displays, ISO, Geneva, 2008.

ISO 9241-308:2008 Ergonomics of human-system interaction-Part 308: Surface- conduction electron-emitter displays (SED), ISO, Geneva, 2008.

ISO 9241-309:2008 Ergonomics of human-system interaction-Part 309: Organic light-emitting diode (OLED) displays, ISO, Geneva, 2008.

ISO 9241-310:2010 Ergonomics of human-system interaction-Part 310: Visibility, aesthetics and ergonomics of pixel defects, ISO, Geneva, 2010.

ISO 9241-331:2012 Ergonomics of human-system interaction-Part 331: Optical characteristics of autostereoscopic displays, ISO, Geneva, 2012.

ISO 9241-410:2008 Ergonomics of human-system interaction-Part 410: Design criteria for physical input devices, ISO, Geneva, 2008.

ISO 9241-411:2012 Ergonomics of human-system interaction-Part 411: Evaluation methods for the design of physical input devices, ISO, Geneva, 2012.

ISO 9241-420:2011 Ergonomics of human-system interaction-Part 420: Selection of physical input devices, ISO, Geneva, 2011.

ISO 9241-910:2011 Ergonomics of human-system interaction-Part 920: Framework for tactile and haptic interaction, ISO, Geneva, 2011.

ISO 9241-920:2009 Ergonomics of human-system interaction-Part 920: Guidance on tactile and haptic interactions, ISO, Geneva, 2009.

ISO 11064-4:2013 Ergonomics design of control centers-Part 4: Layout and dimensions of workstations, ISO, Geneva, 2013.

ISO 13406-2:2001 Ergonomic requirements for work with visual displays based on flat panels- Part 2: Ergonomic requirements for flat panel displays, ISO, Geneva, 2001.

ISO 24503:2011 Ergonomics-Accessible design-Tactile dots and bars on consumer products, ISO, Geneva, 2011.

ISO/IEC 17025:2005 General requirements for the competence of testing and calibration laboratories, ISO, Geneva, 2005.

ISO/TS 18152:2010 Ergonomics of human-system interaction: Specification for the process assessment of human-system issues, ISO, Geneva, 2010.

ISO/TS 20282-2:2013 Usability of consumer product and products for public use-Part 2: Summative test methods, ISO, Geneva, 2013.

Lee, D.H., Standardization development activities of ISO TC 159 in the year 2008, Journal of the Ergonomics Society of Korea, 28(3), 135-145, 2009. crossref(new window)