JOURNAL BROWSE
Search
Advanced SearchSearch Tips
Comparison of Perceptions of the Healthcare Accreditation Program for the Accredited Hospitals and the Surveyors
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
  • Journal title : Quality Improvement in Health Care
  • Volume 22, Issue 1,  2016, pp.59-69
  • Publisher : The Korean Society of Quality Assurance in Health Care
  • DOI : 10.14371/QIH.2016.22.1.59
 Title & Authors
Comparison of Perceptions of the Healthcare Accreditation Program for the Accredited Hospitals and the Surveyors
Kim, Kyung-Sook; Lee, Sun-Hee;
  PDF(new window)
 Abstract
Objectives: Healthcare Accreditation Program in Korea started in 2011. The aim of this study is to contribute to the development of the Healthcare Accreditation Program in Korea by comparing the perception of the Healthcare Accreditation Program for the accredited hospitals and the surveyors. Methods: This study was performed targeting 77 accredited acute care hospitals and 245 surveyors who have surveyed acute care hospitals from 2010 to February 2014. They responded to our questionnaire via a survey website, and we analyzed the results. Results: We found that the hospitals rated the professionalism of surveyors more positively than surveyors. While average score of the hospitals was higher for `The understanding of the accreditation standards and survey methods was correct` than that of the surveyors (p<0.01), average score of the surveyors was higher for `Mediation and collaboration between surveyors were smooth` than that of the hospitals (p<0.05). And we found that the surveyors rated the Accreditation Program more positively than hospitals. While average score of the hospitals was higher for `Surveyors have the professionalism` than that of the surveyors (p<0.05), average score of the surveyors was higher for `It is easy to understand the accreditation standards and evaluation items` than that of the hospitals (p<0.01). Conclusion: In order to development of the accreditation program, it is necessary to strengthen the professionalism of surveyors and improve the acceptability of the accreditation program.
 Keywords
Accreditation;Research personnel;Hospitals;
 Language
Korean
 Cited by
 References
1.
Korea Institute for Healthcare Accreditation[Internet]. Korea. [cited 2016 Mar 24] Available from: http://www.koiha.or.kr

2.
Health Insurance Review & Assessment Service[Internet]. Korea. [cited 2016 Mar 24]. Available from: http://www.hira.or.kr

3.
Kim KS. Changes and Strategies in 2nd cycle of Hospital Accreditation Program. Korean Journal of Hospital Management 2015;20(1):65-70.

4.
Kim KS. Progress, achivements and challenges of Hospital accreditation program. J of Korean Acacemy of Managed Care Pharmacy 2011;3(1):31-3.

5.
Kim HS, Kang YK. The Effect of Fairness of Performance Appraisal on Appraisee's Acceptability. Korean Business Education Review 2010;63: 91-115.

6.
Yeun YR. The impact of healthcare accreditation on patient safety and quality, job satisfaction and organizational commitment: about a general hospital. J of the Korea Academia-Industrial cooperation Society 2013;14(4):1820-9. crossref(new window)

7.
Woo JS, Kim YH, Yoon BJ, Lee HJ, Kim HS, Choi YJ, et al. The Effects of Accreditation Program to the Leadership, Organizational Culture, Hospital Management Activities and Performances - Focused on Perception of Accredited Hospital Professions. Korean J of Hospital Management 2013;18(2):33-56.

8.
Lee HS, Yang YJ. The effects of the healthecare accreditation on hospital employees'satisfaction level and hospital management performance. J of Digital Convergence 2014;12(1):431-43.

9.
Lee HT. The Effects of the Hospital Accreditation System on Quality Management Systems in Hospitals. Social Science Research Institute Kyungsung University 2013;29(3):307-28.

10.
Lee HS, Jeun YJ. Impact of health care accreditation on the effect of hospital management and the improvement of medical service-comparison between accredited and nonaccredited hospitals. Social Science Research Institute Kyungsung University 2015;31(2):235-59.

11.
Jeong SY, Hyang SO, Chun HK. Analysis of the status of infection controls after application of the healthcare accreditation system. The Korean J of Health Service Management 2015;9(4):33-49.

12.
Lanteigne G, Bouchard C. Is the introduction of an accreditation program likely to generate organization-wide quality, change and learning? The International J of Health Planning and Management 2015. doi: 10.1002/hpm.2314. crossref(new window)

13.
Shin SJ. A Study on the Factors Influencing Company's Service Performances and the Post-Intention after getting Korean Quality of Service Excellent Enterprise Certification. [dissertation]. Seoul: Seokyeong University; 2011.

14.
Yoon SH, Lee JS. A study of selection of R&D Evaluator. Korean Public Management Review 2012;26(3):291-313. crossref(new window)

15.
Greenfield D, Pawsey M. Are accreditation surveys reliable? Int J of Health Care Quality Assurance 2009;22(2):105-16. crossref(new window)

16.
Lee HS, Lee JH. Effect of accepting multi-facet evaluation system on employees'action planning and organizational commitment. J of Organization and Management 2006;30(2):135-56.

17.
Ra HM, Choi DM. Meta-Evaluation on the Business Evaluation Systems of the Local Government Enterprise in Gyeonggi-Do:Gyeonggi Research Institute REVIEW 2010;12(1):47-72.

18.
El-Jardali F, Jamal D, Dimassi H et al. The impact of hospital accreditation on quality of care: perception of Lebanese nurses. Int J Quality Health Care 2008;20(5):363-71.

19.
Saleh SS, Sleiman JB, Dagher D et al. Accreditation of hospitals in Lebanon: is it a worthy investment? Int J Quality Health Care 2013;25(3): 284-90. crossref(new window)