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Quality Management and Creative Innovation
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 Title & Authors
Quality Management and Creative Innovation
Park, Young T.;
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Purpose: It can be said that the 21st century is the age of creativity. However creativity has been relatively less considered in comparison with control and continuous improvement in quality management. How to incorporate creativity into quality management is treated in this paper. Methods: The opposing characteristics of quality and creativity are examined, and the possible outcomes resulted from the conflict are reviewed. Previous researches on managing evolutionary and revolutionary changes are also examined. Results: Quality and creativity require each other although they have incompatible characteristics, and can be incorporated into the innovation cycle. Conclusion: Creative thinking tools such as SIT should be included in the quality training and education for the effective operation of the innovation cycle.
Quality;Creative Innovation;TRIZ;SIT(Systematic Inventive Thinking);
 Cited by
국방획득 전문성이 프로젝트 성과에 미치는 영향 연구,이동희;정석재;

대한설비관리학회지, 2015. vol.20. 4, pp.49-58
The Effect of SIT in the Development of Creative New Food Products - Focusing on the New Products of 'H' Company -, Journal of the Korean society for quality management, 2016, 44, 1, 95  crossref(new windwow)
Measuring Creativity of Ideas and the Corresponding Customer Satisfaction, Journal of the Korean society for quality management, 2016, 44, 1, 139  crossref(new windwow)
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