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Review on the TQM Literature appeared in KSQM
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 Title & Authors
Review on the TQM Literature appeared in KSQM
Chung, Kyu Suk; Sin, Wan Seon; Baek, Dong-Hyun; Ju, Yong Jun;
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 Abstract
Purpose: This paper reviews the papers on TQM issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of TQM issues for several categories. Methods: We divide all of TQM issues into 6 categories: ISO system, quality assurance, quality management theory, empirical study on quality management, quality awards, and quality management etc. Results: Dividing all of papers on TQM published in KSQM for 50 years into 6 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers. Conclusion: The review paper is expected to provide future direction to improve TQM theories and applications in manufacturing and service industries.
 Keywords
TQM;ISO;QA;National Quality Award;
 Language
Korean
 Cited by
 References
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