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Analyzing Technology-Service Convergence Using Smartphone Application Services
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 Title & Authors
Analyzing Technology-Service Convergence Using Smartphone Application Services
Geum, Youngjung; Min, Hyejong;
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Recently, the emergence of smartphone foster the technological convergence. This convergence no longer takes place within technologies only. Rather, convergence phenomena happen as a form of embodied services. However, previous research on convergence has been subject to the technology-oriented studies, including suggesting patent-based indexes or analyzing technological characteristics. However, investigating technology-service convergence is critical since most of new smart services are technology-based convergence services. Therefore, we analyze the pattern of technology-service convergence which occurs in the smartphone application services. We divided the smatphone application services into four categories, and employ a network analysis to represent the convergence phenomena of each category. Our study is expected to provide meaningful implication in new service development practice.
Technology Convergence;Technology;Service;Smartphone;Text-Mining;Network Analysis;
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