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A Framework for Integration of Knowledge Management and Business Process Management
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  • Journal title : IE interfaces
  • Volume 18, Issue 1,  2005, pp.52-62
  • Publisher : Korean Institute of Industrial Engineers
  • DOI :
 Title & Authors
A Framework for Integration of Knowledge Management and Business Process Management
Jung, Ji-Soo; Song, Min-Seok; Choi, In-Jun;
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 Abstract
Recently, several attempts have been made to introduce the process concept to knowledge management (KM) or the knowledge concept to business process management (BPM) in order to combine the advantages of the two approaches. However, clear description about their interrelationship or a comprehensive framework to combine them has not been provided. This paper explores how KM and BPM can complement each other and proposes a framework to integrate the two paradigms. The concept of process knowledge proposed by this paper focuses on the importance of business processes as knowledge, which is overlooked by existing KM or BPM research efforts. The paper proposes a framework that combines and extends the functionalities of existing knowledge management systems (KMSs) and business process management systems (BPMSs) by identifying the functionalities required to manage process knowledge from the lifecycle perspective of both knowledge management and business process management. A prototype system is also presented to demonstrate the feasibility of the proposed framework.
 Keywords
business process management;knowledge management;process knowledge;
 Language
Korean
 Cited by
 References
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