Advanced SearchSearch Tips
A Workplace to Support Creativity
facebook(new window)  Pirnt(new window) E-mail(new window) Excel Download
 Title & Authors
A Workplace to Support Creativity
Samani, Sanaz Ahmadpoor; Rasid, Siti Zaleha Binti Abdul; bt Sofian, Saudah;
  PDF(new window)
The purpose of this paper is to provide a review of the background information regarding to the role of workplace on affecting people's performance. In today's industry creativity has a very special and important place because of the dynamic organizational changes and rapid growth of technology. To support these new working styles and specifically, to support creativity within an organization, flexible workplaces are often suggested. Since open-plan office offers more flexibility when compared to completely closed and private ones, they are seen to have more capabilities and are highly valued in today's industry. So the result of this study will contribute towards enhancing the understanding of the effect office design to enhance employees' performance, especially in creative tasks.
Workplace;Performance;Creativity;Open-Plan Office;Work Environment;
 Cited by
The Influence of Personal Control and Environmental Distraction in Open-Plan Offices on Creative Outcome, Performance Improvement Quarterly, 2017, 30, 1, 5  crossref(new windwow)
Amabile, T. M. (1996), Creativity and Innovation in Organizations, Boston: Harvard Business School.

Amabile, T. M., Barsade, S. G., Mueller, J. S., and Staw, B. M. (2005), Affect and creativity at work, Administrative Science Quarterly, 50(3), 367-403. crossref(new window)

Amabile, T. M., Conti, R., Coon, H., Lazenby, J., and Herron, M. (1996), Assessing the work environment for creativity, Academy of Management Journal, 39(5), 1154-1184. crossref(new window)

Banbury, S. and Berry, D. (2005), Office noise and employee concentration: Identifying causes of disruption and potential improvements, Ergonomics, 48(1), 25-37. crossref(new window)

Becker, F. (2002), Improving organisational performance by exploiting workplace flexibility, Journal of Facilities Management, 1(2), 154-162. crossref(new window)

Betsch, T., Haberstroh, S., Glockner, A., Haar, T., and Fiedler, K. (2001), The effects of routine strength on adaptation and information search in recurrent decision making, Organizational Behavior and Human Decision Processes, 84(1), 23-53. crossref(new window)

Birnholtz, J. P., Gutwin, C., and Hawkey, K. (2007), Privacy in the open: how attention mediates awareness and privacy in open-plan offices, Proceedings of the 2007 International ACM Conference on Supporting Group Work (GROUP), Sanibel Island, FL, 51-60.

Brennan, A., Chugh, J. S., and Kline, T. (2002), Traditional versus open office design a longitudinal field study, Environment and Behavior, 34(3), 279-299. crossref(new window)

Carlopio, J. R. and Gardner, D. (1992), Direct and interactive effects of the physical work environment on attitudes, Environment and Behavior, 24(5), 579-601. crossref(new window)

Ceylan, C., Dul, J., and Aytac, S. (2008), Can the office environment stimulate a manager's creativity? Human Factors and Ergonomics in Manufacturing and Service Industries, 18(6), 589-602. crossref(new window)

Davis, M. C., Leach, D. J., and Clegg, C. W. (2011), The physical environment of the office: contemporary and emerging issues. In: Hodgkinson, G. P. and Ford, J. K. (Eds.), International Review of Industrial and Organizational Psychology, Chichester: Wiley-Blackwell, 26, 193-237.

De Croon, E., Sluiter, J., Kuijer, P. P., and Frings-Dresen, M. (2005), The effect of office concepts on worker health and performance: a systematic review of the literature, Ergonomics, 48(2), 119-134. crossref(new window)

Dul, J. and Ceylan, C. (2011), Work environments for employee creativity, Ergonomics, 54(1), 12-20. crossref(new window)

Dul, J., Ceylan, C., and Jaspers, F. (2011), Knowledge workers' creativity and the role of the physical work environment, Human Resource Management, 50(6), 715-734. crossref(new window)

Dul, J. and Neumann, W. P. (2009), Ergonomics contributions to company strategies, Applied Ergonomics, 40(4), 745-752. crossref(new window)

Duxbury, T. (2012), Creativity: linking theory and practice for entrepreneurs, Technology Innovation Management Review, Available from:

El-Zeiny, R. M. A. (2012), The Interior design of workplace and its impact on employees' performance: a case study of the private sector corporations in Egypt, Procedia-Social and Behavioral Sciences, 35, 746-756. crossref(new window)

Fredrickson, B. L. (1998), What good are positive emotions? Review of General Psychology, 2(3), 300-319. crossref(new window)

Fredrickson, B. L. (2001), The role of positive emotions in positive psychology: the broaden-and-build theory of positive emotions, American Psychologist, 56(3), 218-226. crossref(new window)

Hameed, A. and Amjad, S. (2009), Impact of office design on employees productivity: a case study of banking organizations of Abbottabad, Pakistan, Journal of Public Affairs, Administration and Management, 3(1), 1-13.

Harter, J. K., Schmidt, F. L., and Keyes, C. L. (2003), Well-being in the workplace and its relationship to business outcomes: a review of the Gallup studies, Flourishing: Positive Psychology and the Life Well-Lived, 2, 205-224.

Hedge, A., Erickson, W. A., and Rubin, G. (1992), Effects of personal and occupational factors on sick building syndrome reports in air-conditioned offices.

Hendrick, H. W. (1991), Ergonomics in organizational design and management, Ergonomics, 34(6), 743-756. crossref(new window)

Hoppe, P. and Martinac, I. (1998), Indoor climate and air quality, International Journal of Biometeorology, 42(1), 1-7. crossref(new window)

Hua, Y. (2007), Designing open-plan workplaces for collaboration: An exploration of the impact of workplace spatial settings on space perception and collaboration effectiveness, Ph.D. dissertation, Carnegie Mellon University, Pittsburgh, PA.

Hua, Y., Loftness, V., Heerwagen, J. H., and Powell, K. M. (2011), Relationship between workplace spatial settings and occupant-perceived support for collaboration, Environment and Behavior, 43(6), 807-826. crossref(new window)

Huizenga, C., Abbaszadeh, S., Zagreus, L., and Arens, E. A. (2006), Air quality and thermal comfort in office buildings: results of a large indoor environmental quality survey.

Hwang, T. and Kim, J. T. (2013), Assessment of indoor environmental quality in open-plan offices, Indoor and Built Environment, 22(1), 139-156. crossref(new window)

Hwang, T., Lee, D. G., and Kim, J. T. (2012), Optimal illuminance of seven major lighting colours in LED: focus on occupant comfort and communication in an indoor environment, Indoor and Built Environment, 21(1), 122-128. crossref(new window)

Jahncke, H., Hygge, S., Halin, N., Green, A. M., and Dimberg, K. (2011), Open-plan office noise: Cognitive performance and restoration, Journal of Environmental Psychology, 31(4), 373-382. crossref(new window)

Janssen, O. (2004), How fairness perceptions make innovative behavior more or less stressful, Journal of Organizational Behavior, 25(2), 201-215. crossref(new window)

Kaarlela-Tuomaala, A., Helenius, R., Keskinen, E., and Hongisto, V. (2009), Effects of acoustic environment on work in private office rooms and openplan offices: longitudinal study during relocation, Ergonomics, 52(11), 1423-1444. crossref(new window)

Katzev, R. (1992), The impact of energy-efficient office lighting strategies on employee satisfaction and productivity, Environment and Behavior, 24(6), 759-778. crossref(new window)

Kim, J. and de Dear, R. (2013), Workspace satisfaction: the privacy-communication trade-off in open-plan offices, Journal of Environmental Psychology, 36, 18-26. crossref(new window)

Kozbelt, A., Beghetto, R. A., and Runco, M. A. (2010), Theories of creativity. In: Kaufman, J. C. and Sternberg, R. J. (Eds.), The Cambridge Handbook of Creativity, New York: Cambridge University Press, 20-47.

Kristensen, T. (2004), The physical context of creativity, Creativity and Innovation Management, 13(2), 89-96. crossref(new window)

Kupritz, V. W. and Hillsman, T. (2011), The impact of the physical environment on supervisory communication skills transfer, Journal of Business Communication, 48(2), 148-185. crossref(new window)

Larsen, L., Adams, J., Deal, B., Kweon, B. S., and Tyler, E. (1998), Plants in the workplace the effects of plant density on productivity, attitudes, and perceptions, Environment and Behavior, 30(3), 261-281. crossref(new window)

Leather, P., Beale, D., and Sullivan, L. (2003), Noise, psychosocial stress and their interaction in the workplace, Journal of Environmental Psychology, 23(2), 213-222. crossref(new window)

Lee, S. Y. and Brand, J. L. (2005), Effects of control over office workspace on perceptions of the work environment and work outcomes, Journal of Environmental Psychology, 25(3), 323-333. crossref(new window)

Lee, Y. S. and Guerin, D. A. (2009), Indoor environmental quality related to occupant satisfaction and performance in LEED-certified buildings, Indoor and Built Environment, 18(4), 293-300. crossref(new window)

Lockton, D., Harrison, D., and Stanton, N. A. (2010), The Design with Intent Method: A design tool for influencing user behaviour, Applied Ergonomics, 41(3), 382-392. crossref(new window)

Martens, Y. (2011), Creative workplace: instrumental and symbolic support for creativity, Facilities, 29(1/2), 63-79. crossref(new window)

Martin, A. J. (2005), The role of positive psychology in enhancing satisfaction, motivation, and productivity in the workplace, Journal of Organizational Behavior Management, 24(1/2), 113-133. crossref(new window)

McCoy, J. M. and Evans, G. W. (2002), The potential role of the physical environment in fostering creativity, Creativity Research Journal, 14(3/4), 409-426. crossref(new window)

McCoy, J. M. and Evans, G. W. (2005), Physical work environment. In: Barling, J. et al. (Eds.), Handbook of Work Stress, Thousand Oaks, CA: Sage Publications, 219-245.

McGuire, D. and McLaren, L. (2009), The impact of physical environment on employee commitment in call centres: the mediating role of employee wellbeing, Team Performance Management, 15(1/2), 35-48. crossref(new window)

Miller, A. M. (2005), Fun in the workplace: toward an environment-behavior framework relating office design, employee creativity, and job satisfaction, Ph.D. dissertation, University of Florida.

Nelson, R. R. and Winter, S. G. (1982), An Evolutionary Theory of Economic Change, Belknap Press, Cambrigde, MA.

O'Neill, M. (2008), Open plan and enclosed private offices, Working paper, Knoll Inc., East Greenville, PA.

Ohly, S., Sonnentag, S., and Pluntke, F. (2006), Routinization, work characteristics and their relationships with creative and proactive behaviors, Journal of Organizational Behavior, 27(3), 257-279. crossref(new window)

Oksanen, K. and Stahle, P. (2013), Physical environment as a source for innovation: investigating the attributes of innovative space, Journal of Knowledge Management, 17(6), 815-827. crossref(new window)

Oldham, G. R., Kulik, C. T., and Stepina, L. P. (1991), Physical environments and employee reactions: effects of stimulus-screening skills and job complexity, Academy of Management Journal, 34(4), 929-938. crossref(new window)

Passero, C. R. M. and Zannin, P. H. T. (2012), Acoustic evaluation and adjustment of an open-plan office through architectural design and noise control, Applied Ergonomics, 43(6), 1066-1071. crossref(new window)

Pejtersen, J., Allermann, L., Kristensen, T., and Poulsen, O. (2006), Indoor climate, psychosocial work environment and symptoms in open-plan offices, INDOOR AIR, 16(5), 392-401. crossref(new window)

Robertson, M., Amick III, B. C., DeRango, K., Rooney, T., Bazzani, L., Harrist, R., and Moore, A. (2009), The effects of an office ergonomics training and chair intervention on worker knowledge, behavior and musculoskeletal risk, Applied Ergonomics, 40(1), 124-135. crossref(new window)

Roelofsen, P. (2008), Performance loss in open-plan offices due to noise by speech, Journal of Facilities Management, 6(3), 202-211. crossref(new window)

Schein, E. H. (1990), Organizational culture, The American Psychologist, 45(2), 109-119. crossref(new window)

Shalley, C. E. and Gilson, L. L. (2004), What leaders need to know: a review of social and contextual factors that can foster or hinder creativity, The Leadership Quarterly, 15(1), 33-53. crossref(new window)

Shalley, C. E., Gilson, L. L., and Blum, T. C. (2000), Matching creativity requirements and the work environment: effects on satisfaction and intentions to leave, Academy of Management Journal, 43(2), 215-223. crossref(new window)

Shibata, S. and Suzuki, N. (2002), Effects of the foliage plant on task performance and mood, Journal of Environmental Psychology, 22(3), 265-272. crossref(new window)

Shibata, S. and Suzuki, N. (2004), Effects of an indoor plant on creative task performance and mood, Scandinavian Journal of Psychology, 45(5), 373-381. crossref(new window)

Staw, B. M., Sutton, R. I., and Pelled, L. H. (1994), Employee positive emotion and favorable outcomes at the workplace, Organization Science, 5(1), 51-71. crossref(new window)

Stokols, D., Clitheroe, C., and Zmuidzinas, M. (2002), Qualities of work environments that promote perceived support for creativity, Creativity Research Journal, 14(2), 137-147. crossref(new window)

Sundstrom, E., Burt, R. E., and Kamp, D. (1980), Privacy at work: architectural correlates of job satisfaction and job performance, Academy of Management Journal, 23(1), 101-117. crossref(new window)

Sundstrom, E., Town, J. P., Rice, R. W., Osborn, D. P., and Brill, M. (1994), Office noise, satisfaction, and performance, Environment and Behavior, 26(2), 195-222. crossref(new window)

Veitch, J. A. and Gifford, R. (1996), Choice, perceived control, and performance decrements in the physical environment, Journal of Environmental Psychology, 16(3), 269-276. crossref(new window)

Veitch, J. A. and Newsham, G. R. (1998), Lighting quality and energy-efficiency effects on task performance, mood, health, satisfaction, and comfort, Journal of the Illuminating Engineering Society, 27(1), 107-129. crossref(new window)

Vischer, J. C. (2007), The effects of the physical environment on job performance: towards a theoretical model of workspace stress, Stress and Health, 23(3), 175-184. crossref(new window)

Vischer, J. C. (2008), Towards a user-centred theory of the built environment, Building Research and Information, 36(3), 231-240. crossref(new window)

Vithayathawornwong, S., Danko, S., and Tolbert, P. (2003), The role of the physical environment in supporting organizational creativity, Journal of Interior Design, 29(1/2), 1-16. crossref(new window)

Woodman, R. W., Sawyer, J. E., and Griffin, R. W. (1993), Toward a theory of organizational creativity, Academy of Management Review, 18(2), 293-321.