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Analysis of the Influencing Factors on Quality of Nursing Services in General Hospital Nurses using the Structural Equation Model
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 Title & Authors
Analysis of the Influencing Factors on Quality of Nursing Services in General Hospital Nurses using the Structural Equation Model
Lee, Myung-Jun; Cho, Young-Chae;
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This study explored the quality of nursing services in relation to a nurse`s psychosocial factors (type A behavior pattern, self-esteem, locus of control, and anxiety), job stress, and fatigue. This study targeted 503 nurses who currently work at six different general hospitals in Daejeon city, The data was collected by self-administered questionnaire which was surveyed from April 1 to June 30, 2014. As the result of analysis of covariance, psychosocial factors affect the quality of nursing services more than job stress or fatigue. In addition to that, as parts of psychosocial factors, high self-esteem and low fatigue, job stress, and anxiety increase the quality of nursing services. The research above implies that the quality of nursing services of nurses who work at the general hospital has a correlation with not only the psychosocial factors but also job stress, and fatigue.
Nurse;Quality of nursing service;Psychosocial factor;Job stress;Fatigue;
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종합병원 간호사들의 사회심리적 요인, 직무스트레스 및 피로와 간호서비스의 질과의 관련성,이명준;윤석한;조영채;

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