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The Effect of the Turnover Intention of Flight Attendant on Job satisfaction -Focused on Supervisory Support-
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 Title & Authors
The Effect of the Turnover Intention of Flight Attendant on Job satisfaction -Focused on Supervisory Support-
Lee, Jung-Hyun; Heo, Jeong-Ho;
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The purpose of this research is to understand influence of personal turnover factors and work turnover factors on job satisfaction in career decision-making and to analyze the moderating effects of supervisor support in their relations. Meaningful difference between one group with high supervisor support and other group with low supervisor support is demonstrated in regard with a course; job burnout job satisfaction, and work overload job satisfaction. Hence from a perspective of the course of job burnout job satisfaction and work overload job satisfaction, it can be argued that a group with low supervisor support yields more influence. Also it is shown that conflicts on balancing between job and family do not have influence on job satisfaction for either group with high supervisor support or with low supervisor support. As the result of the research shows, it bears a quite significant meaning that career development/lack of opportunity out of personal turnover intentions disclose difference between these two groups with different levels of supervisor support. Especially, a group of flight attendants which females are consisted of a majority of employees would require that their supervisors have more emotional interactions with each employee, so as that better opportunity would be given to the employees. To this end, utmost efforts are needed that deep and genuine relations with a supervisor can be built up.
Turnover decision factors of personal;Work and Family conflict;
 Cited by
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