The Effect of Job Stress Responses on Human Error

직무스트레스 반응이 인적과오에 미치는 효과

  • Published : 2011.11.19

Abstract

This paper reviewed the relationship between job stress and human error, and the moderating effect of age and maintenance type on the relationship between job stress and human error in maintenance personnel. Based on the responses from 450 maintenance personnels, the results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.