- Volume 13 Issue 3
The accurate quotation of Available-To-Promise (ATP) plays a very important role in enhancing customer satisfaction and fill rate maximization. However, the complexity of Supply Chain structure, which includes all the linkages among procurement, production, and distribution, makes the accurate quotation of ATP be a quite difficult job. This paper presents a computerized ATP quotation system in global SCM environments where the worldwide headquarter, distribution centers, and manufacturing facilities are globally networked. We modeled the ATP quotation processes with the definition of required data flow and a comprehensive ATP-algorithm was newly developed. The illustrative example shows the efficiency of the proposed system is largely affected by the selection of alternative rules used in ATP-algorithm.