- Volume 6 Issue 10
One of the main problems of today's ubiquitous computing systems is that they do not meet their quality requirements. Prior studies had investigated quality factors that were important to users regardless of use contexts. However, mobile computing services such as mobile data services (MDS) are fundamentally different from traditional information systems (IS) because it has been used in various life contexts. We conducted a qualitative study to identify important quality factors on various contexts in MDS. The results show that important quality factors in mobile computing services are differentiated from important quality factors in information systems.
Information Quality;System Quality;User Requirement;Contextual Inquiry;Qualitative Study;Focus Group Interview