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Structural Relationship among Job Characteristics, Empowerment, Organizational Commitment and Organizational Citizenship Behavior of Food-Service Contingent Workers

외식업체 비정규직원의 직무특성, 임파워먼트, 조직몰입과 조직시민행동간의 구조적 관계

  • Published : 2007.11.30

Abstract

The purpose of this study is completed on the concept of Job Characteristics, Empowerment, Organizational Commitment and Organizational Citizenship Behavior through approaching empirically to the present state by searching various mutual relations with Job Characteristics, Empowerment, Organizational Commitment and Organizational Citizenship Behavior. For the study, research data was collected from 20 food-service outlets in Seoul, each variable is measured by Likert's 7-point scale. The results were as follows; First, job characteristics has a positive influence on empowerment, organizational commitment. Second, empowerment haven't significant effect on organizational commitment. Third, empowerment has a positive influence on organizational citizenship behavior. Fourth, the subject of this study was limited to Seoul. For this reason, it is difficult to generalize the results of this study to the overall food -service contingent workers.

Keywords

Job Characteristic;Empowerment;Organizational Citizenship Behavior

Cited by

  1. Effectiveness of Hotel Convention Employee's Perceived Organizational Support on Empowerment and Organizational Commitment vol.11, pp.11, 2011, https://doi.org/10.5392/JKCA.2011.11.11.457