The Causal Relationships among Management Strategies, Performance Assessment and Management Performance in the Hotel Industry

호텔 기업의 경영전략, 성과평가와 경영성과 간의 인과관계 - 특 1, 2급 호텔 조리종사자를 대상으로 -

  • Park, In-Soo (Dept. of Hotel Culinary, College of Dae-Won Science) ;
  • Na, Tae-Kyun (Dept. of Hotel & Food Service Culinary, University of Young-dong)
  • 박인수 (대원과학대학 호텔조리학과) ;
  • 나태균 (영동대학교 호텔외식조리학과)
  • Published : 2007.06.30

Abstract

The purpose of this research is to analyse the cause and effect relations among management strategies, performance assessment and management performance in the hotel industry. The research result is as follows. A management strategy of the hotel industry has influence directly on a performance assessment through the non-financial factor, the financial factor and the study evaluation factor. And a financial performance assessment and a non-financial performance assessment have influence directly on the management performance. Total effects on a management performance of the hotel industry were 0.769 in a management strategies and 1.755 in a performance assessment. In comparison in the direct effects, the management strategies do not influence the management performance directly, and management performance is revealed through a performance assessment.