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The Impact of IT Personnel Knowledge Type on Firm Performance: Moderating Effect of Firm Size

기업규모에 따른 정보기술 인력의 지식유형과 기업성과 간의 관계

  • 조세형 (건양대학교 기업정보관리학과) ;
  • 김기문 (건양대학교 전자상거래무역학과)
  • Published : 2008.12.30

Abstract

This study aims to investigate the impacts of managerial and technical IT knowledges on firm's financial performance. Specifically, the study examines the following three effects between IT personnel knowledges and financial performance: (1) direct effect, (2) mediating effect of business process performance, and (3) moderating effect of firm size, between them. An empirical study resulted in the followings. First, both managerial and technical IT knowledges do not have direct influences on financial performance. Second, unlike technical IT knowledge, managerial IT knowledge indirectly affects financial performance through business process performance, confirming the mediating role of business process performance. Third, while technical IT knowledge produce no direct and indirect effect on financial performance regardless of firm size, managerial IT knowledge exerts significant impacts on financial performance although such effects represent some different patterns according to firm size. That is, in the smaller group, the association between managerial IT knowledge and financial performance is partially mediated by business process performance and in the larger group, that relationship fully mediated.

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