Mediating Effects of Trust on the Relationship between Human Resource Management Systems and Organizational Commitments in Hotel Firms

호텔기업 인적자원관리시스템과 조직몰입의 관계에서 신뢰의 매개효과

  • 하용규 (경기대학교 관광대학원) ;
  • 강상묵 (수원과학대학 항공관광과)
  • Published : 2009.12.28


This study aimed to explore the relationships between human resource management systems, trusts, and organizational commitments by employees in deluxe hotel located in Seoul. The results of this study are, human resource management systems direct impacts on trusts, and organizational commitments. and trust direct influences to organizational commitment. And trusts influence mediating effects between human resource management systems and organizational commitments. These results suggests that new direction of the importance of human resource managements and the importance of trusts by employees on competing environments in hotel industry for competitive advantage.


Human Resource Management Systems;Trusts;Organizational Commitments


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