Impacts of Newspaper Contents Producers' Role Stress and Burnout on Their Job Satisfaction

뉴스콘텐츠 제작자들의 역할스트레스와 심리적 탈진감이 직무만족에 미치는 영향

  • 장해순 (경희대학교 국제스피치토론연구소) ;
  • 김창남 (경희대학교 언론정보대학원)
  • Received : 2010.09.27
  • Accepted : 2010.10.25
  • Published : 2010.10.28


The purpose of this study is to examine the impacts of newspaper contents producers' role stress and burnout on their job satisfaction. For this, a survey was performed, of which the subjects were selected out of a great number of journalists employed in several newspapers. Finally, a total of 229 completed questionnaires were used for statistical inspections, such as correlation analysis and multivariate regression analysis. The results of this study can be summarized as follows: First, it is demonstrated that, the more stress journalists have with respect to role ambiguity, repetitive duties, and role conflict, which are three of the four factors causing role stress, they are less likely to have job satisfaction. However, role overload, the remaining factor of role stress, is shown to have nothing to do with job satisfaction despite it actually causes job stress most. Also, it is ascertained that role ambiguity among the aforementioned four factors of job stress has the most positive effect on job satisfaction in comparison. Second, burnout is shown to have negative correlation with job satisfaction. That is, it is identified that, the more burnout such as emotional exhaustions, depersonalization, and depreciation of personal accomplishment journalists perceive, they are less likely to have job satisfaction. In addition, it is become clear that depreciation of personal accomplishment, among the factors of burnout, has the strongest impact on job satisfaction.


Role Stress;Burnout;Job Satisfaction


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