Factors Influencing the Pre and Post Acceptance Behavior of QR code User

QR코드 사용자의 수용 전, 후 행동에 영향을 미치는 요인

  • 이상호 (경성대학교 디지털콘텐츠학부 디지털미디어)
  • Received : 2011.08.16
  • Accepted : 2011.11.04
  • Published : 2011.12.28


The Purpose of this research was to identify the factors have influenced Word-of-mouth with a personal Innovativeness in using QR code and to get an advertising & marketing side implication. For this, researcher examined a SEM (structural equating model) methodology of the route from the study on the influencing factors the QR code user's pre and post acceptance behavior and applied the examined variables, existing Expanded TAM, TRAM, PAM which is a contribution points. As a result of this study, first, it was confirmed that the personal innovativeness affected user's perceived usefulness, joyfulness, use intention, and satisfaction. Second, it was confirmed that innovativeness affected perceived usefulness, use intention and this route connected to WOM, in other side, it was discussed that innovativeness affected joyfulness, satisfaction and this route connected to WOM. The above result means that 'joyfulness', 'satisfaction' are important elements, in terms of marketing aspect, for the companies to take an advantage of QR Code as a means of advertising. It should be understood that users don't spend their time on the service having no joy as quality of life improves. After all, it means that uninteresting QR Code isn't suitable for mediums of advertising.


High-tech Marketing;Post Acceptance Behavior;Innovativeness;Satisfaction;Word of Mouth;QR Code


Supported by : 경성대학교


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