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Relationship among Followership, Organizational Cynicism, Organizational Citizenship Behavior in Hotel Employee

호텔기업 구성원의 팔로워십, 조직냉소주의, 조직시민행동 영향 관계

  • 정현영 (세명대학교 호텔관광학부) ;
  • 이상우 (세명대학교 호텔관광학부)
  • Received : 2011.04.05
  • Accepted : 2011.06.29
  • Published : 2011.07.28

Abstract

The purpose of this research investigates the relationship among followership, organizational cynicism, and organizational citizenship behavior in Hotel employee. The data are analyzed by such frequency analysis, exploratory factor analysis, reliability analysis, confirmatory factor analysis, covariance structure analysis. The SPSS 10.1 and AMOS 4.0 for Windows program was used to investigate material. The major finding and implication can be summarized as follow: First, the analysis on relationship between followership and organizational cynicism revealed that critical thinking and active participation dimensions of but enthusiasm dimension of followership has not affected organizational citizenship behavior. Second, the analysis on relationship between organizational cynicism and organizational citizenship behavior revealed that organizational cynicism affects organizational citizenship behavior.

Keywords

Followership;Organizational Cynicism;Organizational Citizenship Behavior

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