Product-Service System : Current Status and Research Issues

제품-서비스 통합 시스템 : 현황 및 연구방향

  • Kim, Kwang-Jae (Department of Industrial and Management Engineering, POSTECH) ;
  • Hong, Yoo-Suk (Department of Industrial Engineering, Seoul National University) ;
  • Park, Kwang-Tae (Korea University Business School (KUBS)) ;
  • Lim, Chie-Hyeon (Department of Industrial and Management Engineering, POSTECH) ;
  • Heo, Jun-Yeon (Department of Industrial and Management Engineering, POSTECH) ;
  • Kang, Chang-Muk (Department of Industrial Engineering, Seoul National University) ;
  • Baek, Min-Jeong (Department of Industrial Engineering, Seoul National University) ;
  • Park, Geun-Wan (Korea University Business School (KUBS))
  • 김광재 (포항공과대학교 산업경영공학과) ;
  • 홍유석 (서울대학교 산업.조선공학부) ;
  • 박광태 (고려대학교 경영대학 경영학과) ;
  • 임치현 (포항공과대학교 산업경영공학과) ;
  • 허준연 (포항공과대학교 산업경영공학과) ;
  • 강창묵 (서울대학교 산업.조선공학부) ;
  • 백민정 (서울대학교 산업.조선공학부) ;
  • 박근완 (고려대학교 경영대학 경영학과)
  • Received : 2011.04.28
  • Accepted : 2011.08.07
  • Published : 2011.09.01


Product-service system (PSS) is a novel type of business model integrating products and services in a single system. It provides a strategic alternative to product-oriented economic growth and price-based competition in the global market. This paper first reviews the current status of PSS, including its concept, characteristics, benefits, and cases. This paper then reviews the existing literature and identifies major research issues for three main phases of a PSS development lifecycle, namely, PSS design, PSS evaluation, and PSS operation. This research is expected to contribute to promoting awareness and improving understanding of PSS in our society and planning of future research in this field.



Supported by : 한국과학재단


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