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Extracting and Visualizing Dispute comments and Relations on Internet Forum Site

인터넷 토론 사이트의 논쟁댓글 및 논쟁관계 시각화

  • 이윤정 (부산대학교 U-Port 정보기술사업단) ;
  • 정인준 (부산대학교 컴퓨터공학과) ;
  • 우균 (부산대학교 컴퓨터공학과)
  • Received : 2011.12.13
  • Accepted : 2012.01.19
  • Published : 2012.02.28

Abstract

Recently, many users discuss and argue with others using replying comments. This implies that a series of comments can be a new source of information since various opinions can be appeared in the dispute. It is important to understand the implicit dispute structure immanent in the comment set. In this paper, we examine the characteristics of disputes using replying comments in the Internet forum sites using a set of test articles with the comments collected from SketicalLeft and Agora, which are famous Internet forum sites in Korea. And we propose a new method for detecting and visualizing the dispute sections and relations from a large set of replying comments. To show the performance of our method, we measured precision, recall, and F-measure. According to the experimental results, the F-measures of the detection of the comments in dispute are about 0.84 (SketpcialLeft) and 0.83 (Agora); those of the detection of the commenter pairs in dispute are 0.75 (SketpcialLeft) and 0.82 (Agora), respectively. Since our method exploits the temporal order of commenters to detect the disputes, it is not dependent on the host language nor on the typos in comments. Also, our method can help the readers to grasp the structure of controversy hidden in the comment set through the visualized view.

Keywords

Dispute Comment;Online Dispute;Dispute Visualization;Dispute Extraction

Acknowledgement

Supported by : 한국학술진흥재단

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