Effects of the KMS Adoption Factor and the Compensation Factor on the Business Performance of Public Organization

공공분야의 지식관리 시스템 도입요인과 보상요인이 성과에 미치는 영향

  • Received : 2012.08.23
  • Accepted : 2012.10.08
  • Published : 2012.10.28


In this research, we analyzed empirically whether the valuation and compensation factor being moderating variable played the role of adjuster between KMS adoption factor(organizational factor, knowledge Informational factor, user factor) and business performance. The results of this research are as follows. First, The valuation and compensation factor affects the usage of KMS in case of organization's flexibility, trust, suitability of knowledge, degree of functional provision and perceived benefit. But it does not affect the usage of KMS in case of easiness of usage and user expertise. Second, The valuation and compensation factor affects the user's satisfaction of KMS in case of organization's flexibility, trust, degree of functional provision and user expertise. But it does not affect the user's satisfaction of KMS in case of suitability of knowledge, easiness of usage and perceived benefit.


Organizational Factor;Knowledge Informational Factor;User Factor;Business Performance;Valuation and Compensation Factor;Usage of KMS;Satisfaction of KMS


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