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Relations on Communication Competence, Job-stress and Job-satisfaction of Clinical Nurse

임상간호사의 의사소통능력, 직무스트레스, 직무만족도와의 관계

  • 이애경 (경복대학교 간호과) ;
  • 여지영 (서울여자간호대학교 간호과) ;
  • 정성원 (수원여자대학교 간호과) ;
  • 변상석 (경복대학교 e-비지니스과)
  • Received : 2013.08.12
  • Accepted : 2013.10.02
  • Published : 2013.12.28

Abstract

Purpose The aim of this study was to identify the differences and relations among the communication competence, job stress and job satisfaction of clinical nurses. Method The participants included 209 nurses who worked at general hospitals in metropolitan Seoul and Gyenggi province. The instruments used for this study were the revised version of the Global Interpersonal Communication Competence Scale(GICC), the Job Stress Scale, and the Job Satisfaction Scale. Data were analyzed using frequencies, t-test, ANOVA, Spearman rank-order correlation coefficient with the SPSS 16.0 program. Result The results of this study were as follows: The mean score for communication competence was 3.30(${\pm}0.43$). For job stress and job satisfaction's mean score were 2.90(${\pm}0.33$) and 3.01(${\pm}0.30$). Significant negative correlation were found between the communication competence and job stress of clinical nurse(r=-.247, p<.001). Significant positive correlation between the communication competence and Job Satisfaction of clinical nurse(r=.248, p<.001) was also found. Conclusion The findings of this study support the importance of the communication competence of clinical nurses for efficient human resource management. Studies for developing programs to facilitate communication competence of clinical nurses are highly recommended.

Keywords

Communication Competence;Job Stress;Job Satisfaction

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