User Evaluation of Characteristics of Interior Space in Outpatient Department of General Hospital - Focused on Outpatients' Evaluation of 6 Departments -

종합병원 외래 진료부의 실내공간특성에 대한 사용자 평가 - H 종합병원의 6개 진료과에 대한 환자평가를 중심으로 -

  • Received : 2013.10.30
  • Accepted : 2013.12.13
  • Published : 2013.12.31


This study attempts to grasp outpatients' demands for interior space of outpatients departments through evaluating them. Six departments in H general hospital such as surgery, orthopedics, neurosurgery, plastic surgery, obstetrics, and urology, were evaluated. Evaluating items were consisted of ones related to spatial layout, furniture, interior climate, color and finishes, and dressing room of each waiting area, doctor's room and treatment room in six departments. The subjects were 210 outpatients who were using one of six departments. The results were ; 1) The outpatients evaluated very high interior space of waiting areas in six departments. 2) They evaluated doctor's rooms to be relatively high. However, visual privacy in there was not enough met. 3) The treatment room was also evaluated relatively high. However, furniture and equipment arrangement, consideration for patients and a dressing room were evaluated relatively low. 4) The outpatients' evaluation was significantly different by their gender and age. The male evaluated them higher than the female. Also, the older patients evaluated them higher than the younger. 5) The outpatients responded that ventilation, comfort interior, and space arrangement were very important elements in healthcare facility design.


User Evaluation;Patients' Evaluation;Outpatient Department;General Hospital


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