- Volume 16 Issue 3
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A Study on Job Stress-Coping Plans for Urban Railroad Drivers
도시철도 기관사의 직무스트레스 대처방안에 관한 연구
- Park, Taesoo (Operation Dept., Crew Management Team Daejeon Metropolitan Express Transit Corporation) ;
- Lee, Jinsun (Department of Railroad Management, Woosong University) ;
- Kim, Hongki (Department of Railroad Management, Woosong University)
- Received : 2013.05.16
- Accepted : 2013.06.24
- Published : 2013.06.30
This paper studied the stress of Metropolitan Transit driving crews. Stress to such workers can not only lead to fatalities and infrastructure damage but also enormous loss of competitiveness. The study was carried out to search for ways of alleviating stress of driving crews. In order to reduce the various factors that exacerbate job stress of driving crews of Metropolitan Transit, it is first necessary to expand training in order to enhance their expertise, and improve facilities to protect driving crews in the event of accidents. Second, psychological compensation or organization's systems may cause job stress. It may therefore be possible to solve fundamental problems through typical organization level approach such as leadership training programs. Third, job stress may be reduced through proper life habits such as personal regular exercise. Fourth, we need to improve driving crews' working conditions and adjust working hours by avoiding excessive performance competition and an unfair evaluation system, by understanding their mental states, and by setting up systems such as a comprehensive health improvement and management program at the organization level.
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