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Importance-Performance Analysis of Influential Factors on Students' Mobile Learning Satisfaction

사이버대학생이 인식하는 모바일러닝 만족도의 영향요인에 대한 중요도-실행도 차이 분석

  • Received : 2013.04.12
  • Accepted : 2013.06.03
  • Published : 2013.07.28

Abstract

With diffusion of various mobile devices, mobile learning has been one of the dominant learning styles in education fields. The purpose of this research is to examine the difference between students' perceived importance-performance of mobile learning satisfaction. The researchers reviewed the literature looking for variables which affect influential factors of students' mobile learning satisfaction such as system, contents, service, use, and outcome. As a result of t-test, the performance is lower than the importance of all the influential factors. Also, according to the result of Importance-Performance Analysis(IPA) matrix, it was noted that system factor is the most crucial factor in improving mobile learners' satisfaction. This result implies that offering technical support and simplifying the navigation design for mobile learning are urgently required.

Keywords

Mobile Learning;Importance-Performance Analysis;Learner Satisfaction

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Acknowledgement

Supported by : 한국연구재단