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Public Officials' Perceptions on Improving Quality of Community Health Care Service

공무원 인식유형에 따른 보건서비스 개선 방안

  • 양창훈 (관동대학교 행정학과) ;
  • 이제영 (관동대학교 광고홍보학과)
  • Received : 2013.11.15
  • Accepted : 2013.12.24
  • Published : 2014.01.28

Abstract

The purpose of this study is to understand the perceptions of public officials in improving primary health care service for local communities by applying Q methodology that draw upon schematic model in subjectivity study. A survey was carried out among public officials at Gangneung Community Health Center, South Korea, to classify the 49 selected Q-statements into a normal distribution using a 11 point scale. The collected data was analyzed using QUANL program, and principal component factor analysis using varimax rotation was used to identify public officials' perceptions of improving quality of health care for local communities as a meaningful service provider. Type I can be categorized by a strong concern for the service acceptance, Type II can be categorized by advocating for service usability, Type III can be categorized by the pursuit of service specialization, Type IV can be categorized by roles for service accessibility, and Type V can be categorized by the suggestions for operation and management. The results provide information used to further improve quality of community health care service with the aim to promote the effectiveness of health care delivery and to increase health service utilization.

Keywords

Public Health Care Service;Subjective Perceptions;Subjectivity Study;Q Methodology;Principal Component Factor Analysis

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