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Conceptual Development of Workplace Bullying: Focusing on Hospital Nurses

직장 내 괴롭힘 개념 개발: 병원간호사를 중심으로

  • Lee, Younju (Department of Nursing, JEI University) ;
  • Lee, Eun Jin (Department of Nursing, Medical College, Inha University)
  • Received : 2014.02.09
  • Accepted : 2014.03.13
  • Published : 2014.03.31

Abstract

Objectives: The purpose of this study was to build a conceptual framework of bullying in nursing workplace. Methods: A comprehensive literature review was conducted to identify concepts in relation to bullying in nursing workplace by searching research articles published between 1995 and 2013. In-depth interviews were performed with 14 nurses who experienced bullying at work. The Hybrid Model was applied for concept analysis which led to identify attributes of bullying in nursing workplace. Results: The antecedents of bullying in nursing workplace were offenders, victims, and administrators. They create negative effects on organizational culture and imbalance of power between authority and subordinate workers in the organization. Bullying in nursing workplace that occurred in the forms of inefficient organizational culture, imbalance of power, and the vulnerability of individual or individuals and groups of individuals formed an unstable dynamic. It is expressed as verbal and nonverbal bullying, work-related bullying, and external threats. Consequently, workplace bullying causes physical and psychological withdrawal and increased negative energy in an organization. Conclusions: Workplace bullying consisted of verbal abuse, alienation, unreasonable work processes, restriction on work-related rights, and external threat.

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Cited by

  1. A Grounded Theory Approach on Nurses' Experience with Workplace Bullying vol.46, pp.2, 2016, https://doi.org/10.4040/jkan.2016.46.2.226
  2. Moderating effects of Professional Self-concept in Relationship between Workplace Bullying and Nursing Service Quality among Hospital Nurses vol.24, pp.5, 2018, https://doi.org/10.11111/jkana.2018.24.5.375