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A Study on the Relationship of Job Satisfaction and Social Support of Dental Technicians

치과기공사의 직무만족도와 사회적 지원에 관한 조사

  • Kwon, Eun-Ja (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Han, Min-Soo (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Choi, Esther (Department of Dental Laboratory Technology, Hyejeon College)
  • Received : 2014.05.09
  • Accepted : 2014.06.23
  • Published : 2014.06.30

Abstract

Purpose: This study was carried out in order to examine the relationship of job satisfaction and social support on the dental technicians and to analyze its influence. Methods: A self-reported questionnaire survey was carried out by having convenience sampling as 220 dental technicians who work in Seoul Metropolis, Gyeonggi-do Province, Daejeon and Chungnam Province. A research tool was used questionnaire that was proved reliability and validity. It was prepared with totally 37 questions such as 12 items for subjects' general characteristics, 18 items for job satisfaction measurement, and 7 items for social support measurement. An analysis of the collected data was computationally processed by using SPSS Win 17.0 program. An analytical technique was made by using statistical techniques such as frequency & percentage, T-test or One-way ANOVA analysis. The following are the analytical results of the collected materials. Results: As a result of analyzing research subjects' job satisfaction level, there was significant difference(P<0.05) in items of religion, hobby life, working environment, and rest time out of daily work. The whole mean in job satisfaction was indicated to be relatively high with 3.13. However, job satisfaction with social recognition, salary, and safety was indicated lowly. As a result of analyzing research subjects' social support level, there was significant difference(P<0.05) in items of age, working environment, and rest time out of daily work. The whole mean in social support was indicated to be relatively high with 3.49. As a result of analyzing correlation between job satisfaction and social support, all variables were indicated to be positive correlation in high significance level, thereby having been indicated that the higher job satisfaction leads to the higher social support. Conclusion: As a result of this study, there is high correlation between social support and job satisfaction. An effort and a support are considered to be necessary for forming positive personal relations among members such as relationship with family member and with fellow employee, for improving the working conditions, and for enhancing dental technicians' pride and social recognition in order to promote dental technician's job satisfaction.

Keywords

Dental technician;Job satisfaction;Social support

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