Effect of Organizational Justice on Organizational Effectiveness and the Mediating Role of Supervisor Trust -With a focus on the MICE industry employees-

조직공정성이 조직유효성에 미치는 영향과 상사신뢰의 매개역할 -MICE산업 종사자들을 중심으로-

  • Received : 2014.04.16
  • Accepted : 2014.05.15
  • Published : 2014.07.28


The purpose of this study was to investigate the effects of distributive and procedural justice on organizational effectiveness and the mediating role of supervisor trust among the MICE industry employees. For the study, data were collected from 303 MICE industry employees in metropolitan area by self-administered questionnaires. Collected data were analyzed using structural equation modeling technique. The results of this study showed that organizational justice had effects on organizational effectiveness measured in terms of job satisfaction, organizational commitment and organizational citizenship behaviour of MICE industrial employees and that supervisor trust mediated the relationship between organizational justice and organizational effectiveness. Based on the results of this study, the theoretical implications of the findings were discussed and directions for future research were advanced.


MICE industry;Organizational Justice;Organizational Effectiveness;Supervisor Trust


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