- Volume 15 Issue 3
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Emotional Intelligence as a Mediator of the Relationship between Transformational Leadership and Organizational Citizenship Behavior and Job Performance
변혁적 리더십과 조직시민행동 및 직무성과의 관계에서 감성지능의 매개효과
- Received : 2014.08.08
- Accepted : 2014.09.04
- Published : 2015.03.28
The purpose of this study was to research the relationships among transformational leadership, emotional intelligence, organizational citizenship behavior and job performance of employees in hotel corporations. Transformational leadership is associated with higher levels of organizational citizenship behavior and job performance by their employees. And emotional intelligence is an important antecedent of work related outcomes such as organizational citizenship behavior, intention to quit and job performance. To accomplish this study, it was determined that the analysis derived from a hypothesis and literature reviews and data collected from 201 employees in hotel corporations. The results of empirical analysis showed as follows. First, Transformational leadership has a significant influence on emotional intelligence, organizational citizenship behavior and job performance. Second, Emotional intelligence has a significant influence on organizational citizenship behavior Third, mediating effects of employee's emotional intelligence in the relationship between transformational leadership and organizational citizenship behavior was confirmed. Based on these findings, the implications and limitations of the study were presented including some directions for future studies.
Transformational Leadership;Emotional Intelligence;Organizational Citizenship Behavior;Job Performance
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