An Exploratory Study on Acceptance Factors of IPTV Healthcare Service using Delphi Method

델파이 방법을 활용한 IPTV 헬스케어 서비스의 수용 요인 탐색

Cho, Hyunju;Kim, Mincheol

  • Received : 2015.06.27
  • Accepted : 2015.08.16
  • Published : 2015.08.20


The aim of this study was to explore the acceptance factors of IPTV healthcare users as convergence service through experts's opinion. First, this study extracted expected indicators for the acceptance factors from brainstorming and literature review. Based on the expected indicators, the Delphi method was performed in order to explore the suitable acceptance factors. The reliability of collected data was evaluated through the criteria of CV(Coefficient of Variation) and CVR(Contents Validity Ratio) on the selected indicators. The results showed a significant acceptance factors timeliness, the following appeared as entertainment, fun and self-efficacy and more. In the future, such additional step as factor analysis targeting the user to verify the validity of the selected factors is required.


IPTV Healthcare Service;Brainstorming;Delphi Method;Acceptance Factors


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