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A Suggestion on the New Service Research Framework

서비스연구의 프레임워크 제안

Kim, Hyunsoo
김현수

  • Received : 2015.08.07
  • Accepted : 2015.09.23
  • Published : 2015.09.30

Abstract

The current research suggests a new service research framework for service researchers and practitioners. A comprehensive and streamlined research framework is essential for rapid growth of service industry with support of academic researches. An in-depth analysis on relevant service research fremeworks and major research issues on service sector and service nature has been performed. Past and present research frameworks on service sector have been reviewed based on the nature of service and the desirability for service industry development. A new research framework has been derived and a five-section model has been suggested. The results of this research can be used for finding useful research topics in service sector. Future research is needed to develop service research as a solid and major academic field in the new economy.

Keywords

Service Research;Service Science;Service R&D;Research Framework

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Cited by

  1. An analysis of manufacturing-service industry co-evolution: A spiral growth model vol.8, pp.1, 2016, https://doi.org/10.1007/s12927-016-0003-x
  2. Analysis of Research Trends in Korean Medical and Nursing Service Marketing vol.24, pp.4, 2018, https://doi.org/10.11111/jkana.2018.24.4.352

Acknowledgement

Supported by : 국민대학교