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건강보험의 치석제거 급여 범위 확대에 대한 인식 및 만족도에 관한 연구

황윤정;조영식;이수영
Hwang, Youn-Jung;Cho, Young-Sik;Lee, Su-Young

  • 투고 : 2015.08.19
  • 심사 : 2015.09.24
  • 발행 : 2015.10.31

초록

본 연구에서는 건강보험의 치석제거 급여범위 확대에 대한 인식 및 만족도에 대해 알아보고자 2014년 4월 1일부터 30일까지 한 달간 일부지역 만 20세 이상 성인 608명을 설문조사하여, 분석하였으며 다음과 같은 결과를 얻었다. 연구대상자는 건강보험 급여범위 확대 후 치석제거 인지여부 비교에서는 '알고 있다'라는 집단이 76.9%로 높게 나타났으며, 학력과 월수입에서 유의한 차이를 보였다. 조사대상자의 일반적 특성에 따라 치석제거 시술에 대한 만족도, 재 이용, 권유의사에서는 학력에서 유의한 영향을 미치는 것으로 나타났다. 치석제거 만족도에 영향을 미치는 요인으로는 대졸 미만과 치과위생사에서 유의한 영향을 미치는 것으로 나타났으며, 재방문에 영향을 미치는 요인으로 타인에게 권유나 검색으로 내원하였을 때 유의한 영향을 미치는 것으로 나타났다. 권유의사에 영향을 미치는 요인으로 대졸 미만과 타인에게 권유를 받았거나 검색으로 내원하였을 때, 그리고 치과위생사가 치석제거를 시행하였을 때와 치석제거 전 구강보건교육을 시행하였을 때 영향을 미치는 것으로 나타났다. 이상의 결과를 종합해보면 치과위생사가 치석제거 전에 구강보건교육을 실시함으로써 환자의 만족도와 권유의사가 높았던 것으로 보아 치과위생사는 술식 전에 미리 환자와의 유대관계 형성을 통해 심리적 안정감을 줄 수 있도록 해야할 것이며, 또한 치과위생사의 고유 업무인 치석제거의 질적 향상을 위한 지속적인 노력이 필요하고, 추후 치석제거 만족도 향상을 위한 요구도를 파악하고 관련 요인을 검증하는 연구가 이루어져야 할 필요가 있다.

키워드

Awareness;Health insurance;Dental scaling

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피인용 문헌

  1. Awareness and attitude toward health insurance coverage extension to scaling in dental service consumers vol.16, pp.4, 2016, https://doi.org/10.17135/jdhs.2015.15.5.620