The Impact of Technostress on Social Interaction Overload in Social Network Service

SNS 사회적 상호작용 과부하에 따른 테크노스트레스

  • 이새봄 (경희대학교 경영대학 빅데이터연구센터) ;
  • 문재영 (동서대학교 경영학부 경영학전공)
  • Received : 2017.08.07
  • Accepted : 2017.08.24
  • Published : 2017.12.28


An increase of the interaction speed can lead to the problem of over-relations. Due to psychological and temporal burdens caused by the excessive relationship, users feel fatigue and users are avoiding using SNS. SNS fatigue and SNS anxiety is regarded as SNS stress related to the side effects caused by the SNS use. This study is to approach negative view which is SNS stress and find out causes of stress from the over-relation of interaction. This study used total of 261 samples from Facebook users. As a results, all hypothesis are accepted using SEM(Structural Equation Model). Information sharing and communication have positive effect on social interaction overload and it causes technostress. The results of this study show that SNS characteristics occurs technostress. This study is significant in that it examines that the features of SNS have negative results.


Supported by : 동서대학교


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